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L322 Gearbox

Discussion in 'Range Rover' started by spitfire, Aug 5, 2010.

  1. SpanishTony

    SpanishTony Active Member

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    Did you take it for a test drive before buying, as all of those faults seem pretty obvious to find/notice. I would be even more concerned at the bits of the car he didn't inspect.
     
  2. andybgood

    andybgood Member

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    I took it for a test drive but it was in rush hour traffic crawling along, I asked all the right questions it's just the dishonest answers that I stupidly believed that have got me into this position...yes I believed a used car salesman! arrgh...
    I asked about the inspection and was told that they didn't strip the car down and that the report will stand up in court so I'm stuck with it really, bad service all round then eh..
     
  3. SpanishTony

    SpanishTony Active Member

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  4. andybgood

    andybgood Member

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  5. SpanishTony

    SpanishTony Active Member

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    Hope it works out for you
     
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  6. andybgood

    andybgood Member

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    Cheers, I do too..
     
  7. holidaychicken

    holidaychicken Well-Known Member

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    That's better, i thought from your earlier post all the report said was not fit for purpose, I take the seller has the above report as well then.
    Have you written to them requesting a full refund and sent it recorded or what is your next step, small claims ?
     
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  8. andybgood

    andybgood Member

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    Yes the seller has the report, I emailed it to him on Monday, I got no reply so I rang yesterday and was told that the owner of the garage knows about it. I actually sent them an email two weeks ago asking for my money back but they said they had fixed the faults so I took the car back but the faults were still there. In the email from a fortnight ago I stated that if I had not heard back from them within two weeks then I would take the matter further which will be small claims court, I think I'll include trading standards and vosa as well because they did the MOT and I'm pretty sure it's dodgy given the faults on the car.
     
  9. holidaychicken

    holidaychicken Well-Known Member

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    It’s a real pain but I’ve seen this so many times , I got tucked up a bit with mine as I was told it was perfect but my suspension collapsed as soon as I got home , the torque converter was shot, the engine was sound but these cars are like mermaids, so many of us end up on the rocks !
    Have you been back to the garage and fronted them, emails are easily ignored , I’d be back getting in their pie hole - politely of course...
    Where do you live roughly ?
     
    Last edited: Dec 7, 2017 at 8:58 PM
  10. gold rover

    gold rover Well-Known Member

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    If you are going to have a chat face to face , take a witness and record the conversation. Same applies if you speak to them on the telephone, you are allowed to record your conversations for your own use. This does not contravene RIPA. The only draw back is getting it admitted as evidence in court. However, the way around that is to transcribe it ;)
     
  11. holidaychicken

    holidaychicken Well-Known Member

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    All true, i just find that if you can go an talk to somebody face to face it is much harder for them to fob you off
     
  12. gold rover

    gold rover Well-Known Member

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    I take a witness and record the convo for my sake more than theirs. It makes me behave :)
     
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  13. Shippers

    Shippers Well-Known Member

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    All good advice but in my opinion forget recording conversations go straight to legal advice don't know how much you paid but claims court has limits.
     
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  14. andybgood

    andybgood Member

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    I called the garage this morning and they said that they would like to have the car inspected at a gearbox specialists to see what exactly is wrong with the gearbox and to see if the car can be repaired and if so find out the cost to see if it is worthwhile.
    I said they would have to pick the car up and take it there themselves because I have sorned the car after being advised not to drive it by the engineer. They said that they would arrange for someone to come and pick the car up and take it to http://automaticgearboxrepairs.com which is in Preston

    I'm prepared to let them do this as otherwise it could be construed as 'being unreasonable' if the case goes to court because they are attempting to fix the faults. Hopefully I'll get a result before xmas, either a refund or a car fit for purpose.
     
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  15. andybgood

    andybgood Member

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    I paid well under the limit of 10k under half actually.
     
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  16. gold rover

    gold rover Well-Known Member

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    I am sure you have already read the ins and outs of going to court but for anyone interested the following may be of use

    https://www.gov.uk/make-money-claim-online

    https://www.moneysavingexpert.com/n...-costs-more-to-reclaim-it-in-court-from-today
    Please also note that there is a little caveat in Law wherein , supply of goods, repairs, etc, must be completed in a 'timely manner'. Therefore any faffing about and delaying tactics by the garage can be used against them. I have personally used it when work being done, that reasonably should have been completed within 7 days, took 30 days. I got 40% off the bill, without going near a court just by pointing out that little gem.
    Good luck with everything. I know only too well what it is like to deal with dodgy garages. The good news is I still love my Range Rover :D
     
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  17. holidaychicken

    holidaychicken Well-Known Member

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    It might be worth drawing up a simple collection note for them to sign if they don’t take it away on a trailer or have trade plates to cover the sorn as if they just drive it you could be liable if it gets pinged on ANPR.
     
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  18. andybgood

    andybgood Member

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    Very interesting - I didn't know about the make money claim online and the money saving expert is a good read too. I would love the car to be right, it looks ace and is a great place to be when driving...apart from the faults of course!
     
  19. andybgood

    andybgood Member

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    Like I say...a nice looking car, pity about the faults, that is not a cracked windscreen by the way, it's a reflection. RR driveway.jpg
     
  20. gold rover

    gold rover Well-Known Member

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    Get them to check your number plate whilst it's in, that looks like too large a gap between letters and numbers. A fine on top of everything else,might be the straw that breaks you.
     
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