if yu pay online. keep a copy of the online receipt in the car
Happened to me. Changed my address and the evil gits took my HGV entitlements off plus my grandfather towing entitlements which should have been a no brainer as they knew what date I passed my driving test. Took more than nine months for them to admit they were wrong and reinstate them but not before they refused point blank unless I took retests for the various entitlements at my own expense. They said that as my main employment was not as an HGV driver it did not disadvantage me in any way and that towing a trailer was a privilege and not a right. Took them to court and on the day before the case was to be heard they conceded when my brief mentioned that I had a photocopy of my old licence and proof of my initial driving test and HGV test results among a myriad of other evidence. Never got a bean for the inconvenience though.A word to the wise fom someone who deals with the DVLA on a weekly basis. Don't ever send them anything without keeping a photocopy.
If you've got to send your licence in then, before you do, pay £5 and get a copy of your driving entitlements, especially if you've got anything more than the basics. Then, when they lose your licence or send it back without your motorbike entitlement (for example) you've got grounds to argue your case. There are hundreds of examples of people who sent their licence in for things as simple as a change of address and it came back missing entitlements. I've even heard of a motorbike cop who had to re-sit his test as DVLA wouldn't even accept his employer's word that he had a motorbike licence.
When dealing with the
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