Hi all. thankyou for the predominantly positive feedback. We take all comments on board and work hard to try and resolve them. We are only a small company and take things very personally. For those of you who have dealt with us you will know that and it has been said many times on different forums. It is true we have had a few problems in the past which we have tried to resolve especially with the gentleman on here that has decided rather than deal with the issue he would rather go from forum to forum and slate us. That is fine as it is a free world. In our defence we tried to resolve this issue as soon as it started but the gentleman didnt reply to our emails. We again tried to resolve it when he decided to post on another forum and again he decided not to reply. Please see the link below
W.s 4x4 winch bumpers
and this time he is being backed up by a guy who makes bumpers by the sounds of it. How easy would it be for us to jump on every bad comment about other company's winch bumpers and say "Yep looks like proper junk" and "id like to think mine are better quality, but similar money". We dont do this as we do not think its an ethical way of doing business. We do not go around slating other company's, We have sold 1000's of bumpers an this is the only really negative feedback we have. When we do get bad feedback and lets face it any company who says they never have issues is either lying or hasn't sold enough. Its part of business. Its not the fact you make mistakes, its what you do about them that counts. We do not go around asking for bad feedback and comments to be removed unless they are simply untrue. This again can be seen in the forum comments above.
What we do do, is produce winch bumpers that are accessible to the general man on the street for a sensible amount of money. The Winch craddle is made out of 6mm steel which is the same thickness if not thicker than most other companys. We have never had a bumper returned due to structural issues, lets face it most people should be more concerned about the rusty chassis that they are bolting these onto rather than the 6mm steel bumper. the chassis at most are made from 4mm steel and that was 10 to 20 years ago. Just because it was welded by Land rover doesn't mean it will last forever regardless of what we all hope. Granted the little tears in the metal shown in the pictures on this forum aren't very ascetically pleasing they are not structural. It took a 50 ton press break to do that whilst they were being folded. From now on We try our best to weld all of these up so that they look better. We do listen and act on feedback as much as possible. These bumpers are all hand made and at times may vary very slightly. Some of the best known brands we love i.e Land Rover were built in much the same way. We make good quality bumpers at sensible prices. They might not be quite up to the standard of some of the kit that is out there at 3 times the price but they are very, very close.
Thank you all for taking the time to read this and we hope that it has balanced out the argument some what.
