Land Rover Tent

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barbelangler

New Member
Posts
3
Location
Wales
Hello
i ordered and paid for a Land Rover Baker Tent from a german company called Red Tent Company in August this year..2020
i understand there will have been difficulties in producing tents and sending them. I contacted them early in Sept and was told it would be another 4 weeks. Since then I have heard nothing. They are not responding to emails and the two listed phone numbers do not work. I am getting concerned as these tents are not cheap.
is anyone else having a similar problem???
has this company gone bust and trousered my money???
 
Looking at their web-site I would say they are still out there. :)
Try e-mail contact as a prospective purchaser and see if you get a response?
I would try the Mobile number listed and see if their global-roaming delivers the call, I think it does.
 
Don't know about the company but just searched on FB, their last post was nine days ago - here's their link https://www.facebook.com/theredtentcompany

If this was me, I'd go public on this - send a damming public post to them, embarrass the hell out of them and let them respond. In no reply within 24hrs, and hoping you bought using a credit card...not debit card...claim back as fraudulent vendor and you'll get a full refund. Once refunded, buy a replacement tent from a known, reputable UK company.

eta: stand no nonsense from crap vendors - publicly shame them, no excuses...and only buy from good traceable sellers
 
Don't know about the company but just searched on FB, their last post was nine days ago - here's their link https://www.facebook.com/theredtentcompany

If this was me, I'd go public on this - send a damming public post to them, embarrass the hell out of them and let them respond. In no reply within 24hrs, and hoping you bought using a credit card...not debit card...claim back as fraudulent vendor and you'll get a full refund. Once refunded, buy a replacement tent from a known, reputable UK company.

eta: stand no nonsense from crap vendors - publicly shame them, no excuses...and only buy from good traceable sellers

Are you sure thats the same company?...UK phone number and OP says it's German and on that link how the feck do you fit a yurk to a Lanndy?...
 
Are you sure thats the same company?...UK phone number and OP says it's German and on that link how the feck do you fit a yurk to a Lanndy?...

FB link taken from their website with Kraut contact address

The Red Tent Company
Coppistr. 3, Haus 17/18
16227 Eberswalde
Germany

Angelika Barall –
The Red Tent Company
UK: +44(0)7477198135 or
DE: +49(0)17681050725
Mail: [email protected]

Land Rover Tent https://theredtentcompany.com/baker-tents/landrover-campfire-tent

Same German company, same product, same Kraut company owner.

When needed, when they step out of line, I'm very good at tracking down errant company directors and making the bastards pay...
 
As its an on-line purchase and you have not received goods I would cancell ASAP, work with credit card co to get money pulled back. Don't delay, we will not be in EU much longer.
 
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