Advice Please

Well, here we have a Range Rover Vogue TDV8 2006.

The story started in April 2009 when the Big end decided to knock;
Not a problem it is under Warranty.
So of the vehicle went to a dealer for a new engine .
It came back one week later, went out the following morning and found diesel pouring out of the engine. Little man in white van came out and stated that the vehicle had to go to a dealer. So off it went on break down truck. We had to wait for parts. One week later she is back. I am off to work , feeling really good to have her back .
Short lived in the outside lane on A303 in traffic ping limp mode had to find somewhere to stop fast,
switched off engine, restarted and off we went 4 more times. So out came a little man In a silver van scratched his head and off to a dealer.
We will give it a software upgrade that will fix it . Back it came this time I looked at it in the morning and went to work in the Toyota safer. In the evening I thought ‘stop being stupid, drive it. She will be ok’.
So decided to take the wife out for a romantic meal it broke down 6 times before we got to the restaurant .
This time they didn’t bother with a little man straight to a dealer .
Don’t know what they did as I was told just had to twig with something .
4 days later she is back by this time I have fallen in love with the Toyota but thought RR is back so should use it.
Yes you guessed it 100 miles later limp mode back to dealers didn’t see car for 2 ½ months.
Dealer said she would be ok as land rover big boys have been out and fixed it.
So here we are looking at my RR is it really fixed so off for a test drive yes it works. Down to the pub for a pint to celebrate ( all my mates taking the P..)
Following morning off to work said ‘good by’ to the Toyota and told her the relationship was over as the RR was back in my life.
Had to go to Gatwick airport 15 times limp mode but had to get there and back urgent .
This time customer care wanted it to go to a different dealer so of it went .
One week later all done new turbo pipe. Great, this time Toyota told me to bugger off and stayed with the wife .
She was back for 3 days and ping limp mode back to the dealers new injectors and back 1000 miles great no ping.
But diesel pouring out of the engine by the bucket load.
Can anybody give me some advice on this please.


Michael

Unfortunatley vehicles need to be crushed at the end of their 3 year warranty because this is all they are designed to do now a days.irrellevent of make or most types.

Not fit for purpose. Get a new one at the dealers expense. I think you have suffered enough.

SCOTSMAN said:

Not fit for purpose. Get a new one at the dealers expense. I think you have suffered enough.

Click to expand...

Agreed without a doubt

send it back as not fit for purpose as stated earlier,this is not acceptable on any car never, mind an expensive one like this.

you will get nowhere.sell it and cut your losses.

Buy a toyota.

take it back to the dealer and tell them that either you want your money back or you want another vehicle (whichever you prefer).

read this. http://www.landyzone.co.uk/lz/f16/buying-crock-****-if-you-already-have-76002.html

it should clarify the matter for you.

If you get no joy with the dealer, cut out the middle man and go straight to landrover UK.

range said:

Can anybody give me some advice on this please.

Michael

Click to expand...

Yes, seek legal advice and ask where you stand on wanting to give the RR back to where it came from, and that you want to refuse to have it back under any circumstances whatsoever. Your patience has been tested and tested and so it is now time to prepare for the courts!

The courts could well be in your favour especially as you have allowed the dealer to have their chance/s to rectify the problems. As has been mentioned several times, it is not fit for the purpose it was designed for and therefore it is of no use to you or anybody else.

I have been down this road before albeit with a used vehicle and ironically a Toyota Hilux. The courts found in my favour and I recieved a full refund much to the annoyance of the dealer. Believe me it is much harder to win a case with a used vehicle than a new one!

Keep a log of everything relating to the issues you have experienced, faults, when, how long, what type etc etc and inform the tradng standards. Let the dealer be aware of your decision and inform them that you have in fact been in communication with the trading standards.

In my case it took well over a year to be finalised through the court but it was worth it...and yes there were times when I felt I wasn't going to win the case until I obtained a very important letter from the previous owner!

I honestly would not have this vehicle back again if I were wearing your shoes. Hang in there, see it through to the end, take it public to the masses if necessary and in a years time you could hopefully reap your justified reward!

The fact that we live in a 'sue society' isn't an excuse to look for reasons to sue people left right and centre, however your reasoning is totally justified (imo) and I am betting you would have more legs to stand on than them.
Finally, lay your cards on the table, talk to the dealer in a diplomatic manner and explain why you are refusing to have the RR back and that you wish to pursue a refund. You are highly unlikely to be given a 'new' replacement due to the fact the vehicle is 3 years old (depreciation/wear and tear).
Your next move is dependant on their response. Be diplomatic at all times and record conversations if necessary and seek legal advice!

Oh, and it would do you no harm to famliarise yourself with the Sale of Goods Act, a google search will find most of what you need.

Ps: You don't say whether you bought it new (full manufacturers warranty) or used (remaining manufacturers warranty). This will have a bearing on any compensation you may seek.

Good luck.