Tailgate window issue on 2003 td4

Hi.
Although the place where I bought the freelander says they will fix the following issue...it would be helpful if they knew the cause as they are certainly not experts.

The issue is this

The window will go up and down perfectly but when trying to open the door the glass does not drop down the short amount it is supposed to...although it tries to and the door does unlock. You can then push it down by hand if you can grip the window with your palms. It does seem to be slightly aligned too far to the left.

John

EDIT: Just re-read your post and realised my question was already answered. Original comment deleted.

The window cable has probably stretched. This give rise to slack in the drive and the problem you are having. Sometimes it's the motor too, but the cable is the first thing to replace. Also the glass runners need to be lubricated with silicone grease. If the runners are stiff, the cables stretch quickly.

Thanks. Is it also possible that when they recently replaced the motor and glass that its not been calibrated?

Freelandananda said:

Thanks. Is it also possible that when they recently replaced the motor and glass that its not been calibrated?

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Possibly. Try calibrating it and see if it solves the issue.

To calibrate it do I just disconnect battery and then reconnect it... And does that effect the radio.... I'm kinda new to most mechanical work but looking forward to fixing a few bits.... Lol. Yesterday managed to fix my trailer lights.

if you disconnect the battery you will need the radio code

Freelandananda said:

To calibrate it do I just disconnect battery and then reconnect it... And does that effect the radio.... I'm kinda new to most mechanical work but looking forward to fixing a few bits.... Lol. Yesterday managed to fix my trailer lights.

Click to expand...

You will need the radio code .
Disconnect the battery for 10 seconds, then reconnect.
The rear window will wind all the way down on reconnection. Switch the ignition on and drive the rear window to the fully up position, using the internal switch. There will be a series of beeps to tell you calibration is complete. The calibration procedure is in the owner's handbook.
Then test the rear window does as it's supposed to, when the door release is operated.

Thankfully someone has written the radio code in the users manual. How do I disarm the alarm?

John

Just rang where I bought it from....they hadn't re calibrated it. So will be doing that shortly

Freelandananda said:

Thankfully someone has written the radio code in the users manual. How do I disarm the alarm?

John

Click to expand...

Just don't arm it. The alarm only arms after the doors are locked. You don't need to lock the car while you're working on it. So the alarm won't be a problem.

Thanks. Raining here today and I've read that if it doesn't work it opens the window so may leave it till a dry day.

Freelandananda said:

Thanks. Raining here today and I've read that if it doesn't work it opens the window so may leave it till a dry day.

Click to expand...

Probably a wise move. Although if it works on the internal switch ok. Then it should calibrate ok too.

Yea the internal switch works

Freelandananda said:

Yea the internal switch works

Click to expand...

John just make sure you have the keys out of the ignition when you are disconnecting the battery otherwise the central locking may activate when you reconnect it later. See that on more than one occasion.

Thanks

Well I tried recalibrating it but no luck. But the radio code worked so I'm back where I was

https://www.youtube.com/enhance?feature=vm&v=ER94Pp-6fXk

this video may help in the diagnosis of what is not working. the window opens and closes as it should on the button on the dashboard and on the fob but not on the door handle. It seems to trybriefly and the door unlocks but the window doesn't drop the few inches it should.

John