H
hugh
Guest
In message <[email protected]>, MVP
<mr.nice@*nospam*softhome.net> writes
>OT, off topic, aol broadband.
>
>A friend of mine has her broadband supplied by AOL, they fecked up the
>direct debits and took more money than they should, now they say she
>owes them £80 and won't release her broadband line until she pays up.
>She needs AOL to release the line/connection so she can sign-up
>elsewhere.
>
>Question, can they withold her connection like this?
>
>Any suggestions for an immediate way forward, proving to them that
>thsy have had more money than they should and she does infact not owe
>them £80 is going to take time and she needs internet access for her
>work.
>
>
>Regards.
>Mark.
Suggest she talks to her bank and DEMAND they, the bank immediately
refund her Direct Debit under the DD Guarantee. Don't be fobbed off with
excuses.
--
hugh
Reply to address is valid at the time of posting
<mr.nice@*nospam*softhome.net> writes
>OT, off topic, aol broadband.
>
>A friend of mine has her broadband supplied by AOL, they fecked up the
>direct debits and took more money than they should, now they say she
>owes them £80 and won't release her broadband line until she pays up.
>She needs AOL to release the line/connection so she can sign-up
>elsewhere.
>
>Question, can they withold her connection like this?
>
>Any suggestions for an immediate way forward, proving to them that
>thsy have had more money than they should and she does infact not owe
>them £80 is going to take time and she needs internet access for her
>work.
>
>
>Regards.
>Mark.
Suggest she talks to her bank and DEMAND they, the bank immediately
refund her Direct Debit under the DD Guarantee. Don't be fobbed off with
excuses.
--
hugh
Reply to address is valid at the time of posting
