On Fri, 30 Jun 2006 11:44:00 +0100, Jon <
[email protected]> wrote:
>Im about to buy a roofrack for my 90 prior to overlanding.
>
>Short List of Racks so far:
> Patriot - Aluminium, bolted construction
> Hannibal - Aluminium, welded construction
> G4 Style - Steel, welded construction
>
>Question is which are best? As I see it the aluminium racks are
>lighter and therefore allow more "luggage weight". BUT aluminium
>welds don't flex and will fatigue / crack before a steel one will.
>Also aluminum wont rust. That sort of leaves the Patriot out in
>front, but do bolts work / vibrate loose?
>
>Perhaps theyre all as good as each other??? Or perhaps a bottle of
>loctite and an allen key inside the vehicle makes the Patriot "best"??
>
>Any thoughts please...
>
>Jon
Hi,
I have a patriot rack on my 90. I was looking for an adaptable rack
which I could initially use as a completely flat load bed. So the
patriot was the only option really. That and the useful option of the
rear loading roller persuaded me to order one last year.
However following my experience with the company, I would most
strongly recommend AGAINST having the rack assembled and fitted by the
company - like I did

(
Much better to buy it flat packed and assemble and fit it yourself.
I would also strongly suggest that if you have any specific
suitability queries to put to the staff regarding their racks, DO IT
IN WRITING and make sure that anything they tell you is confirmed in
writing.
Why?
Because although the product is of basically good quality and well
designed, mine was sloppily assembled and unknown to me was fitted and
left with many extremely sharp edges at the front which inflicted some
quite significant damage to a canoe which was the first thing I
happened to carry on the rack.
I was not a happy bunny! So I phoned the company to complain only to
be told the boss wasn't in and they would phone back after speaking to
him.
No return call!
So I wrote to them asking what they were prepared to do by way of
rectifying the fault.
Letter ignored!
So I emailed with pictures of the offending areas attached.
Ignored!
So I wrote again saying the product was unfit for purpose and I would
be pursuing the possibility of rejecting the rack for a full refund on
those grounds, as they hadn't offered to make any attempt to rectify
the fault.
Their reply to this was a very acid and stroppy letter basically
denying any knowledge of the lengthy conversation I had had with them
prior to my order in which I made it very clear that the canoe would
be the main cargo on the rack. Obviously being only verbal, I cannot
prove that I had the conversation if they chose to lie about it.
Hence my recommendation to get anything specific in writing.
In the end, the company refused to respond any further, and I was left
with two possibilities:-
1 Take them to court, and if successful, get a refund and lose the
rack(except that in all other respects the rack is exactly the design
that I wanted).
2 Forget about getting any satisfaction from Patriot racks, and
disassemble and rebuild the rack PROPERLY.
I chose the latter as I really could not be without a rack, but it's
left a bitter taste regarding Hogarth engineering, and I would not
deal with them again!
With hind-sight, I'd have assembled the rack myself from the start and
avoided this - BE WARNED!
Neil
(Reply via NG please)