Clutch Slave Cylinder Faulty Repair

Hi all

During the week, the clutch went on my freelander and it turned out it was the slave cylinder - fair enough - and I had the RAC recover the vehicle to a landrover dealer/service centre in London (not naming for reasons you will read below)

At the time that they did the repair, I asked them to do the brakes as well - knew that the front pads where due for replacement and decided to get all done at the same time.

So far, well and good. The price I was quoted was good and they had the work done in 2 days from getting my freelander.

Picked it up yesterday morning and had a quick check to ensure that there was a new slave cylinder in place, which there was, and that there was new calliper on the OSF, which needed replacement, and that was there too.

26 miles later, in lane 3 of 5 on Hyde Park Corner at 5PM the clutch failed on me.

After the police towed be around the corner, the RAC turned up and he discovered that the slave cylinder had been secured using 2 5inch cable ties.

Now, I am not a mechanic and I know enough to keep my vehicle roadworthy, but for the sake of my sanity, can someone please tell me that this is NOT how the slave cylinder should be held in place.

There is a U shaped bracket which latches over the end of the cylinder and this mounts onto the steel bracket which keeps it in place to that the piston activates the clutch when you press the pedal down. The end of the cylinder has a lip (for want of a better description) which the above mentioned U bracket locks into.

The dealer had used two cable ties to hold the actual cylinder in line with the mounting plate - surely this is not the correct method?

If you know how this should be mounted (and I am sure that there are plenty of you out there who do) can someone please let me know!

My freelander has now been taken back to the dealer and I am going out to see the service manager tomorrow - and I will be expecting a free re-repair, a full refund on the clutch repair that they obviously did not do correctly and a courtesy car while they do the repair - and thats just for starters!

To say I was someone ticked off last night would be an understatement!

Look forward to your comments/suggestions etc

Chris

Hi,

The slave cylinder should be held in place in the carrier using a small plastic clip - Clip clutch slave cylinder - Genuine MG Rover at www.rimmerbros.co.uk. I guess the engineer didn't have one and couldn't be bothered to get a new one so bodged it up and hoped it would hold. As it didn't, I'd suggest that you had a good claim for the garage to pay for costs. Write a written account of events so far, keep all receipts, get the name of the RAC engineer and all details you can remember, take photos and be prepared to demand what you want from the garage, whether that's just a fix of the problem or costs of recovery and free repair or whatever.

Doh

Personally i think you should take the free repair option and never go there again

but then again the service manager might be willing to give you more

td5driver said:

Doh

Personally i think you should take the free repair option and never go there again

but then again the service manager might be willing to give you more

Click to expand...

Indeed. Spoke to Landrover UK this morning, who are now persuing this on my behalf also.

Speaking to the dealership this morning, they said that they where checking the clutch to ensure that this had not failed - my innane logic tells me that if their initial repair was faulty (which it obviously was) and there is a resultant damage to the clutch, that they will swallow that repair bill too!

They have offered me a free car however (whooopie....not) for the period of the repair! As they are a Landy/Jag dealer, should I push for a Jag? lol