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Please help! Advice needed

Discussion in 'Engines' started by reallyupthecreek, Jan 13, 2022.

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  1. reallyupthecreek

    reallyupthecreek Member

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    Help needed - hopefully I am posting on the right forum.


    My father purchased a RR Sport from new in Jan 2018. The car first prompted him for a service in Jan 2021. He then had the RR serviced at his local garage at the end of that month [the closest official Land Rover garage is over 40m away].



    I purchased the car from my father July 2021. The following month the car was suffering from intermittent power loss in drive and in reverse [the car would judder and then stall]. I took it to an official LR garage in September 2021 and they diagnosed the issue was stemming from a solenoid, replaced it and said the issue was resolved. A few weeks later the issue returned but I didn’t notify the garage until Christmas time - the reason being it was only an intermittent issue so wasn’t occurring every day and these were a very very busy few months for me travelling with work and I couldn’t be without my car. A few days ago I booked it in with the same LR garage for them to take another look at the issue but on Monday I broke down on the M1. The dash said “engine oil critically low” and then the car konked out with no power at all and died completely. There were no warning lights before this and the car has recently had its MOT [the next service was due 17 Jan 2022]. The car has honestly been well looked after. If something needed doing it was done.



    I had the RR towed back to the garage and they are now telling me the engine has seized up, its £15,000 min to replace and there is no option of goodwill due to lack of history in brand and incomplete service records. I spoke with my father again and he is certain the car never asked him for a service prior to Jan 2021. I also spoke with the garage who serviced it and he said they use all parts etc they should use for Land Rovers…



    What do I do? Thank you.
     
  2. freelance

    freelance Well-Known Member

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    I Don’t understand why the car didn’t prompt for service every 12 months, what is the mileage? I think you’re going have to pay up, Land Rover won’t be interested if you only had one service in 4 years
     
  3. kermit_rr

    kermit_rr Green Member Full Member

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    Doesn't the car have a dipstick? If not then it should have an electronic one on the dash you can check?
    Assuming the oil level is ok, otherwise there would have been warnings well before the engine seized, whether or not the oil had been changed.
    After the car died, did you try to restart? What happened?
     
  4. Western Slope Rover

    Western Slope Rover Well-Known Member

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    You have to check it on the fancy screen.
     
    kermit_rr likes this.
  5. kermit_rr

    kermit_rr Green Member Full Member

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    Still, I'm surprised an engine would seize without some kind of light on the dash first
     
  6. Ratae

    Ratae Well-Known Member

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    I would suggest you speak to a lawyer that specialises in consumer law & see what they advise.
    No idea where you would find one, but Citizen's Advice might be able to suggest one.

    Continuing to drive the car when the fault recurred - if it was indeed the same fault - is likely to be an issue.
     
  7. steve2286w

    steve2286w Well-Known Member

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