OT: Not just LR with 'issues'

Bought the wife a Touareg 2.5 Tdi sport SE. Superb car & a truly awesome mile eater, but with only 400m
on the clock on the way to France on holiday a couple of weeks ago it stuck in 6th gear (auto box) &
basically fried the box on the M1. I was well happy with this as you can imagine. So I called VW
assistance & they came in 20 minutes (good stuff!) & plugged in his laptop only to tell me it was fecked!
I expected a replacement car & on my way etc. No way Hose! You cant take hire cars out of the country &
they didn't have Touareg anyway!

I have a Touareg full to capacity & they want me to have a golf, they got told to shove it. I rang the
dealers after four hours of hassle, they where shockingly bad at first until I got the main man from the
Leeds dealer (we got from Huddersfield) He sorted it & got one of his cars down to us (another two hour
wait!) It didn't have sat nav & we had no maps with us (yeah, I know!)

That was the start of a very poor holiday indeed, it got a LOT worse than the car, but it was a major
headache at the time!

I wasn't actually angry about the thing breaking down, all thing mechanical do break down, even VW's!!
But I was angry at the way I was treat by VW assistance & the dealer.

So, It's not just LR!!!

Nige

--
Subaru WRX (Annabel)

Landrover 110 County Station Wagon (Tyson)

'"Say hello to my little friend"

"Nige" <[email protected]> wrote in message
news:[email protected]...
> Bought the wife a Touareg 2.5 Tdi sport SE. Superb car & a truly awesome
> mile eater, but with only 400m on the clock on the way to France on
> holiday a couple of weeks ago it stuck in 6th gear (auto box) & basically
> fried the box on the M1. I was well happy with this as you can imagine. So
> I called VW assistance & they came in 20 minutes (good stuff!) & plugged
> in his laptop only to tell me it was fecked! I expected a replacement car
> & on my way etc. No way Hose! You cant take hire cars out of the country &
> they didn't have Touareg anyway!
>
> I have a Touareg full to capacity & they want me to have a golf, they got
> told to shove it. I rang the dealers after four hours of hassle, they
> where shockingly bad at first until I got the main man from the Leeds
> dealer (we got from Huddersfield) He sorted it & got one of his cars down
> to us (another two hour wait!) It didn't have sat nav & we had no maps
> with us (yeah, I know!)
>
> That was the start of a very poor holiday indeed, it got a LOT worse than
> the car, but it was a major headache at the time!
>
> I wasn't actually angry about the thing breaking down, all thing
> mechanical do break down, even VW's!! But I was angry at the way I was
> treat by VW assistance & the dealer.
>
> So, It's not just LR!!!

Try dealing with "Calterdon BMW" in Inverness - the most shockingly
appalling experience I have ever had with a dealer! "We've banked your dosh,
sir, so kindly FECK ORF" springs to mind!! Gave me a bloody renault clio
or a rover 200 (both well old and well thrashed) as a courtesy car when I
forced them to do warranty work on my 5-series!!!!!! ****ers. Finally forced
them to take their crap car back and give me a full refund, 4 months after
purchase.
Badger.

Badger wrote:
> "Nige" <[email protected]> wrote in message
> news:[email protected]...
>> Bought the wife a Touareg 2.5 Tdi sport SE. Superb car & a truly
>> awesome mile eater, but with only 400m on the clock on the way to
>> France on holiday a couple of weeks ago it stuck in 6th gear (auto
>> box) & basically fried the box on the M1. I was well happy with this
>> as you can imagine. So I called VW assistance & they came in 20
>> minutes (good stuff!) & plugged in his laptop only to tell me it was
>> fecked! I expected a replacement car & on my way etc. No way Hose!
>> You cant take hire cars out of the country & they didn't have
>> Touareg anyway! I have a Touareg full to capacity & they want me to have a golf,
>> they got told to shove it. I rang the dealers after four hours of
>> hassle, they where shockingly bad at first until I got the main man
>> from the Leeds dealer (we got from Huddersfield) He sorted it & got
>> one of his cars down to us (another two hour wait!) It didn't have
>> sat nav & we had no maps with us (yeah, I know!)
>>
>> That was the start of a very poor holiday indeed, it got a LOT worse
>> than the car, but it was a major headache at the time!
>>
>> I wasn't actually angry about the thing breaking down, all thing
>> mechanical do break down, even VW's!! But I was angry at the way I
>> was treat by VW assistance & the dealer.
>>
>> So, It's not just LR!!!
>
> Try dealing with "Calterdon BMW" in Inverness - the most shockingly
> appalling experience I have ever had with a dealer! "We've banked
> your dosh, sir, so kindly FECK ORF" springs to mind!! Gave me a
> bloody renault clio or a rover 200 (both well old and well thrashed)
> as a courtesy car when I forced them to do warranty work on my
> 5-series!!!!!! ****ers. Finally forced them to take their crap car
> back and give me a full refund, 4 months after purchase.
> Badger.

Exactly the same experience with Lister Park BMW (Mini) in bradford.

I had a Cooper S for 6 months, it was off the road for 27 days of that 6 months!!

Customer service was shocking! They got that one back too!

--
Subaru WRX (Annabel)

Landrover 110 County Station Wagon (Tyson)

'"Say hello to my little friend"

"Nige" <[email protected]> wrote in message
news:[email protected]...
> Badger wrote:
>> "Nige" <[email protected]> wrote in message
>> news:[email protected]...
>>> Bought the wife a Touareg 2.5 Tdi sport SE. Superb car & a truly
>>> awesome mile eater, but with only 400m on the clock on the way to
>>> France on holiday a couple of weeks ago it stuck in 6th gear (auto
>>> box) & basically fried the box on the M1. I was well happy with this
>>> as you can imagine. So I called VW assistance & they came in 20
>>> minutes (good stuff!) & plugged in his laptop only to tell me it was
>>> fecked! I expected a replacement car & on my way etc. No way Hose!
>>> You cant take hire cars out of the country & they didn't have
>>> Touareg anyway! I have a Touareg full to capacity & they want me to have
>>> a golf,
>>> they got told to shove it. I rang the dealers after four hours of
>>> hassle, they where shockingly bad at first until I got the main man
>>> from the Leeds dealer (we got from Huddersfield) He sorted it & got
>>> one of his cars down to us (another two hour wait!) It didn't have
>>> sat nav & we had no maps with us (yeah, I know!)
>>>
>>> That was the start of a very poor holiday indeed, it got a LOT worse
>>> than the car, but it was a major headache at the time!
>>>
>>> I wasn't actually angry about the thing breaking down, all thing
>>> mechanical do break down, even VW's!! But I was angry at the way I
>>> was treat by VW assistance & the dealer.
>>>
>>> So, It's not just LR!!!
>>
>> Try dealing with "Calterdon BMW" in Inverness - the most shockingly
>> appalling experience I have ever had with a dealer! "We've banked
>> your dosh, sir, so kindly FECK ORF" springs to mind!! Gave me a
>> bloody renault clio or a rover 200 (both well old and well thrashed)
>> as a courtesy car when I forced them to do warranty work on my
>> 5-series!!!!!! ****ers. Finally forced them to take their crap car
>> back and give me a full refund, 4 months after purchase.
>> Badger.
>
> Exactly the same experience with Lister Park BMW (Mini) in bradford.
>
> I had a Cooper S for 6 months, it was off the road for 27 days of that 6
> months!!
>
> Customer service was shocking! They got that one back too!

Funnily enough, I still bought another bimmer, a 330dSE, from menzies in
Stirling. Total contrast, apart from the stuck-up spotty little bitch on the
reception desk that needed a good smack to remind her who was paying her
wages, everyone treated you like you actually had a right to breathe the
same air as them! Very helpful, even though the car was back to them a good
few times, and every time the courtesy car was another 3 series - always
newer than mine!!
I saw sense eventually and bought a DiscoII 4.0V8, had it 2 1/2 months and
had one easily fixed snag with an SRS light, so hopefully no more dealers to
try and deal with ever again! Might even buy a testbook for the workshop
now......
Badger.

"Badger" <[email protected]> wrote in message
news:[email protected]...

> Funnily enough, I still bought another bimmer, a 330dSE, from menzies in
> Stirling. Total contrast, apart from the stuck-up spotty little bitch on
> the reception desk that needed a good smack to remind her who was paying
> her wages, everyone treated you like you actually had a right to breathe
> the same air as them! Very helpful, even though the car was back to them a
> good few times, and every time the courtesy car was another 3 series -
> always newer than mine!!
> I saw sense eventually and bought a DiscoII 4.0V8, had it 2 1/2 months and
> had one easily fixed snag with an SRS light, so hopefully no more dealers
> to try and deal with ever again! Might even buy a testbook for the
> workshop now......
> Badger.

May I get something of my chest which is a little on topic and may help
reduce any ulcer progression.. I'm normally mild mannered and let things
wash over me because life is far to short, however I would like to say to
Max at Landrover in Bayonne (Southern west coast of France near
Biaritz )..... Don't avoid multiple phone calls from the Caravan club (my
vehicle breakdown cover agents) because your too busy with a client. What he
didn't expect was that I was so titsed off it had taken 3 days to fit 1 wire
from a fuse box to the coil that I was stood behind the wazock who was
supposedly too busy whilsy he played with a scooter in the work shop. They
already knew the coil wasn't producing a spark so it's hardly rocket
science.

I can however testify to the excellent accoustics of their joint Landrover /
Jaguar and Ferrari show room as a ranted like a deranged Englishman in front
of several rather bemused customers who no doubt understood my feedback
rating system. :0) Seems I got Max's attention and my car was fixed and
sorted. After I finished ranting I remembered I was still on my mobile too..
to a chap at the Caravan club who was also relishing the moment as much as I
was.

What do these wazzocks get out of messing people around? This was the first
French idiot and Only French Idiot in the 40 Days thus far I've spent over
there.

Ahhhhhh....and breeeath..... so... how long does stuff stay on the internet
for everyone to read again?

I'd like to thank Neil and Lois at the Caravan club while I'm at it who
moved heaven and earth to keep my Holiday on track.

And for the benifit of any French Landrover owners ....

******

Pouvoir j'obtiens quelque chose de ma poitrine qui est un petit sur le sujet
et peut aider réduit n'importe quelle progression d'ulcère. Je suis
normalement doux maniéré et a laissé des choses se lavent par-dessus moi
parce que la vie est extrême à court, cependant j'aimerais dire au Maximum à
Landrover dans Bayonne (la côte d'ouest Méridionale de France près de
Biaritz ).... Ne pas éviter d'appels téléphoniques multiples du club de
Caravane (mes agents de couverture de défaillance de véhicule) parce que
votre trop occupé avec un client. Qu'il n'a-t-il pas compté était que j'aie
été si titsed de lui avait pris 3 jours pour ajuster à 1 fil d'une boîte à
fusibles à la bobine que je m'ai été tenu derrière le wazock qui était
whilsy soit-disant trop occupé qu'il a joué avec un scooter dans l'atelier
de travail. Ils ont su déjà que la bobine ne produisait pas une étincelle si
c'est à peine la science de fusée.

Je peux cependant témoigne au accoustics excellent de leur Landrover
commun/la salle d'exposition de Jaguar et Ferrari comme un fulminé comme un
Anglais dérangé devant plusieurs clients plutôt perplexes qui a compris sans
aucun doute que mes réactions évaluant le système. : 0) Semble j'ai obtenu
l'attention du Maximum et ma voiture a été réparée et a été triée. Après
j'ai fini fulminer je me suis rappelé j'étais calme sur mon mobile aussi.. à
un type au club de Caravane qui savourait aussi le moment autant que
j'étais.

Autour de qu'est-ce que ces wazzocks sort des gens de messing ? Ceci était
l'idiot premièrement français et Idiot Seulement français dans les 40 Jours
ainsi loin j'ai dépensé là-bas.

Ahhhhhh. ...and breeeath. .... si... le séjour de chose comment long sur
l'internet pour tout le monde lire encore ?

J'aimerais remercier Neil et Lois au club de Caravane pendant que je suis à
lui qui s'est déplacé le ciel et la terre pour garder mes Vacances sur la
piste.

******
It may read a little odd from those free translation engines but I guess the
reader will get the message. In fat... the translation probably makes more
sense than most of my English posts :0)

Lee D

On or around Sat, 13 Aug 2005 21:11:37 +0100, "Lee_D"
<[email protected]> enlightened us thusly:

>It may read a little odd from those free translation engines but I guess the
>reader will get the message. In fat... the translation probably makes more
>sense than most of my English posts :0)

retranslating it is fun:

To be able I obtain something of my chest which is small on the subject and
can help reduced any progression of ulcer. I normally soft am maniéré and
left things wash myself over me because the life is extreme with short,
however I would like to say to the Maximum with Landrover in Bayonne (the
coast of Méridionale west of France close to Biaritz).... Not to avoid
multiple phone calls of the club of Caravan (my agents of cover of failure
of vehicle) because your too occupied with a customer. That it he did not
count was which I was if titsed of him had taken 3 days to adjust to 1 wire
of a fuse box with the reel that I was held behind the wazock which was
whilsy be-saying too occupied that it played with a scooter in the workshop
of work. They knew already that the reel did not spark if it is hardly the
science of rocket. I can however testify with the excellent accoustics to
their Landrover commun/la showroom to Jaguar and Ferrari like one fulminated
like an English disturbed in front of several rather perplexed customers who
included/understood without any doubt that my reactions assessing the
system: 0) Semble I obtained the attention of the Maximum and my car was
repaired and was sorted. After I finished fulminating I remembered I were
calm on my mobile also. with a type with the club of Caravan which enjoyed
also the moment as much as I was. Around what these wazzocks does leave
people of messing? This was the idiot firstly French and Idiotic Only French
in the 40 Days thus far I spent over there. Ahhhhhh. ... and breeeath.....
if... the stay of thing how long on the Internet for everyone to still read?
I would like to thank Neil and Lois with the club for Caravan while I am
with him which moved the sky and the ground to keep my Holidays on the
track.
--
Austin Shackles. www.ddol-las.net my opinions are just that
If all be true that I do think, There are five reasons we should drink;
Good wine, a friend, or being dry, Or lest we should be by and by;
Or any other reason why. - Henry Aldrich (1647 - 1710)

"Badger" wrote >>
>
> Funnily enough, I still bought another bimmer, a 330dSE, from menzies in
> Stirling. Total contrast, apart from the stuck-up spotty little bitch on
> the reception desk that needed a good smack to remind her who was paying
> her wages, everyone treated you like you actually had a right to breathe
> the same air as them! Very helpful, even though the car was back to them a
> good few times, and every time the courtesy car was another 3 series -
> always newer than mine!!
> I saw sense eventually and bought a DiscoII 4.0V8, had it 2 1/2 months and
> had one easily fixed snag with an SRS light, so hopefully no more dealers
> to try and deal with ever again! Might even buy a testbook for the
> workshop now......

I must admit that Altwoods BMW of Old Windsor (previously of Slough) have
always treated us as human beings and equals, their Service staff are
excellent. Seeing the face of a young man who had just bought his Mini One
in for it's first service as he was shown his BMW 318i courtesy car was
superb, and they actually apologised that it wasn't another Mini.

--
Regards
Bob
In Runnymede, 17 miles West of London

X-No-Archive: Yes
"Lee_D" <[email protected]> wrote in message
news:[email protected]...
> "Badger" <[email protected]> wrote in message
> news:[email protected]...
> It may read a little odd from those free translation engines but I guess
> the reader will get the message. In fat... the translation probably makes
> more sense than most of my English posts :0)

I think *there*'s the reason for the delay. They were waiting for a
translator to make sense of your "French" phraseology, they must have been
trying to prevent themselves from falling round laughing at the equivalent
of a rambling Glaswegian on Tennents super + speed )

>Exactly the same experience with Lister Park BMW (Mini) in bradford.
>
>I had a Cooper S for 6 months, it was off the road for 27 days of that 6 months!!
>
>Customer service was shocking! They got that one back too!
>
>--?
>Subaru WRX (Annabel)
>
>Landrover 110 County Station Wagon (Tyson)
>
>'"Say hello to my little friend"
>

I've tried on three separate occasions to buy a BMW. The first time
was for a 5 Series but he wouldn't shift £15 / month on the contract
hire to match Jaguar, so they lost the business (and then tried to get
it back - how I laughed).

About 4 months ago Mandy was very close to buying a convertible - Audi
was highly rated but the salesman was so 'non-pushy' he failed to
close the deal, despite us asking 'how much', 'when' etc! BMW
promised a test drive, promised a call back etc etc. Still waiting.

Then a few weeks back I went to look at the new 3 series. No
brochures available (for the biggest selling car in the UK), no test
drives and, frankly sir, we don't think you can afford one.

The new 330d looks pretty spectacular though. But I won't be buying
it from Wakefield BMW in a thousand years...



--

Tim Hobbs

'58 Series 2 88" aka "Stig"
'77 101FC Ambulance aka "Burrt"
'03 Volvo V70

so Austin Shackles was, like...
> On or around Sat, 13 Aug 2005 21:11:37 +0100, "Lee_D"
> <[email protected]> enlightened us thusly:
>
>> It may read a little odd from those free translation engines but I
>> guess the reader will get the message. In fat... the translation
>> probably makes more sense than most of my English posts :0)
>
> retranslating it is fun:
>
> To be able I obtain something of my chest which is small on the
> subject and can help reduced any progression of ulcer.
<snip>
> everyone to still read? I would like to thank Neil and Lois with the
> club for Caravan while I am with him which moved the sky and the
> ground to keep my Holidays on the track.

I knew someone would do this! Thanks for the laugh. It reminds me of the
stickers all over a Honda I used to own. "Please not to applying brakes do
in times of wet weather, brakes not guaranteed to work hopefully" or
something.

--
Rich
==============================
Disco 300 Tdi auto
S2a 88" SW
Tiggrr (V8 trialler)

"Richard Brookman" <[email protected]> wrote in message
news:[email protected]...
> I knew someone would do this! Thanks for the laugh. It reminds me of the
> stickers all over a Honda I used to own. "Please not to applying brakes
> do in times of wet weather, brakes not guaranteed to work hopefully" or
> something.
>
> --
> Rich

See ... I feel better already! :0)

Lee D