W
Warwick Barnes
Guest
The message <[email protected]>
from "Andrew Renshaw" <andrew.hart.i hate [email protected]> contains
these words:
> Dear Paul
> Remind me to put you on my list of people I never want to meet - how
> obnoxious.
> A
I tend to side with you. like most people when dealing with an
established company I don't really expect to have to count my fingers
every time I do business with them, and given that people change cars
regularly and not in sync with insurance renewals you are not expecting
to be penalized for terminating an insurance part way through. In fact
it suggests the company is expecting to take every customer for an
average 6 months premium eventually. Of course then losing the customer
could be considered a bit of a down side business wise, but hey what the
heck I expect the salesman got his commission.
Mind you I am pretty prejudiced at the moment, just got notification
that AXA are not doing household contents any more and have handed our
business over to RAC, got a renewal, with pages of small print, which
apart from claiming all sorts of erroneous data, like a Mr Barn has a
mortgage on the property, where did they get that from, I'm 60 and one
thing I have managed to do in my life is pay off the mortgage. Also
other crap like no window locks etc. but the real doozie is that the RAC
won't renew unless you can guarantee no trees over 3 metres high within
10 metres of the house. Like I have control over my neighbour or the
council in the street. You can just see it - sorry Mr Barnes we are not
paying out on your burglary as your neighbours flowering cherry is 301
cm tall and within 10 metres of your property.
So I have to go searching for another insurance company and try to find
one that does not spend enormous effort to ensure they never pay out. As
if I want to waste that effort and it will be a huge effort, half the
insurance companies won't quote as we will not be listed on the
computerized UK address list they are using, or will try to put a
neighbours name as part of the address. Mr Barnes of neighbours name
organization, etc etc.
So stress level is going to be ****.
I have already got a five year fight with a neighbours Insurers over
damage to a car and the costs are likely to outweigh the return, the
insurers keep stringing it out and the courts will not award costs on
claims this size. So I want more trouble over neighbours and insurance
companies? do I buggery!
And that's not all, for the first five years we lived here Barclays
Insurance brokers handled the building Insurance as we had a mortgage
with the Bank, in their wisdom they insured the property as being empty
(we were never informed all they ever told us was how much to pay each
year), lots of the roof fell off in the great storm, and yes the
insurance company refused to pay out claiming the insurance not valid as
we were living in the house. so we asked for the 5 years premiums back
as we had received no insurance for the money spent and guess what, they
refused and got really shirty and threateny with us.
Or when that **** backed up a one way street into my wife's path as she
was backing out of a parking space, claimed she had run into him and
asked for 180 UKP from our insurers, we pointed out to them that this
was a con, they agreed but said it was too small to bother fighting it,
then asked if we wanted to pay it ourselves to avoid losing our no
claims bonus!
I could go on but just look at the mis-selling scandals over the past
few years that the FSA, or whoever, have jumped on and you realise that
this is an industry of sharks just waiting for a mark who doesn't
immediately jump on the first mumbled intonation of a holy rip off
mantra from the sales person.
And do they care about customers, NO my old truck got to be too old for
the company it had been insured with for 20 years or more with never a
claim, so could I go and find somebody else they were no longer in the
business of insuring vehicles this age, then two years later a big shiny
advertising pack arrives on the doormat, to cater for the demand from
their customer they have introduced a special package to give insurance
cover to older historic vehicles. AAARRRRRRRGGH!!
from "Andrew Renshaw" <andrew.hart.i hate [email protected]> contains
these words:
> Dear Paul
> Remind me to put you on my list of people I never want to meet - how
> obnoxious.
> A
I tend to side with you. like most people when dealing with an
established company I don't really expect to have to count my fingers
every time I do business with them, and given that people change cars
regularly and not in sync with insurance renewals you are not expecting
to be penalized for terminating an insurance part way through. In fact
it suggests the company is expecting to take every customer for an
average 6 months premium eventually. Of course then losing the customer
could be considered a bit of a down side business wise, but hey what the
heck I expect the salesman got his commission.
Mind you I am pretty prejudiced at the moment, just got notification
that AXA are not doing household contents any more and have handed our
business over to RAC, got a renewal, with pages of small print, which
apart from claiming all sorts of erroneous data, like a Mr Barn has a
mortgage on the property, where did they get that from, I'm 60 and one
thing I have managed to do in my life is pay off the mortgage. Also
other crap like no window locks etc. but the real doozie is that the RAC
won't renew unless you can guarantee no trees over 3 metres high within
10 metres of the house. Like I have control over my neighbour or the
council in the street. You can just see it - sorry Mr Barnes we are not
paying out on your burglary as your neighbours flowering cherry is 301
cm tall and within 10 metres of your property.
So I have to go searching for another insurance company and try to find
one that does not spend enormous effort to ensure they never pay out. As
if I want to waste that effort and it will be a huge effort, half the
insurance companies won't quote as we will not be listed on the
computerized UK address list they are using, or will try to put a
neighbours name as part of the address. Mr Barnes of neighbours name
organization, etc etc.
So stress level is going to be ****.
I have already got a five year fight with a neighbours Insurers over
damage to a car and the costs are likely to outweigh the return, the
insurers keep stringing it out and the courts will not award costs on
claims this size. So I want more trouble over neighbours and insurance
companies? do I buggery!
And that's not all, for the first five years we lived here Barclays
Insurance brokers handled the building Insurance as we had a mortgage
with the Bank, in their wisdom they insured the property as being empty
(we were never informed all they ever told us was how much to pay each
year), lots of the roof fell off in the great storm, and yes the
insurance company refused to pay out claiming the insurance not valid as
we were living in the house. so we asked for the 5 years premiums back
as we had received no insurance for the money spent and guess what, they
refused and got really shirty and threateny with us.
Or when that **** backed up a one way street into my wife's path as she
was backing out of a parking space, claimed she had run into him and
asked for 180 UKP from our insurers, we pointed out to them that this
was a con, they agreed but said it was too small to bother fighting it,
then asked if we wanted to pay it ourselves to avoid losing our no
claims bonus!
I could go on but just look at the mis-selling scandals over the past
few years that the FSA, or whoever, have jumped on and you realise that
this is an industry of sharks just waiting for a mark who doesn't
immediately jump on the first mumbled intonation of a holy rip off
mantra from the sales person.
And do they care about customers, NO my old truck got to be too old for
the company it had been insured with for 20 years or more with never a
claim, so could I go and find somebody else they were no longer in the
business of insuring vehicles this age, then two years later a big shiny
advertising pack arrives on the doormat, to cater for the demand from
their customer they have introduced a special package to give insurance
cover to older historic vehicles. AAARRRRRRRGGH!!
