Lights... Ace parts

Must recommend Ace parts ( on E bay ) for light upgrades. I decided to go for HD on my Disco and ordered at full set of bulbs. They arrived in a few days. Main, dip, side fitted. Front spots were wrong. I phoned them up expecting the usual "Paddocks" grief.Its your mistake not ours. Send them back, we will send the correct ones when we recieve the wrong ones, plus a charge for restocking ? and a charge for postage etc.Different attitude at Ace parts No grief! Sorry about that. Correct ones in the post today. No charge. Dont bother sending the wrong ones back. Have a nice day !

That's partly cus it's eBay - if you sell on eBay you are constantly fighting with buyers to ensure you don't get negative feedback - consequently, you will do anything to keep the customer happy,

We've given full refunds as well as replacement parts in the past to protect our feedback rating, if one sale in fifty costs you money then so be it, that's the pains of selling on eBay!

OK. I can see that. But its nice not to be treated like a ****. I have a strange Disco. I have always wanted one and now I have one. I am a little disabled ( Blue badge boy). But my brain still works. I love my Disco to death. When I phone and ask for a part, give the year, VIN etc I dont expect to be told Im the **** who got it wrong. Not bitter...