Here is a salutory warning about PayPal.
W paid for our health insurance back in April or so. for a policy costing £389 odd. This covers both of us for dire emergency treatment over here for 5 months odd.
She paid through PayPal.
She then noticed that Axa had taken this payment twice. PayPal paid up without question.
W told PayPal about the mistake and got them to get a refund.
They did.
Of £0.90.
Then they promptly closed the case and refused to do anything further about it.



Cunning dodge eh?



So she got onto Axa to make a complaint and all they kept doing was trying to fob her off pretending that they thought she wanted to cancel the policy etc etc.
So she got so flipped off with it all she left it in my lap, (yet again.)
So I asked in an email to their normal customer services dept to say who was covered in the policy and how much it was.
After yet another email they did eventually admit that the sum involved was for the whole policy for the two people.
Today I sent them the relevant page from W's credit card statement showing all 3 transactions.
We await further developments.
Not helped by the fact that Axa are based in Brussels.


