Has anybody used TD5 diagnostics before?

Hi, I was wondering if anybody has had experience with these before

TD5D Store

Let me know your thoughts, thanks.

Depending on what modules it has included, that Nanocom looks cheap.

If anyone is thinking about placing an order with this company, drop me a private message before you do.

I placed my order on the 21st of September and paid the money and so far I have recieved nothing except a couple of emails saying it will be sent, one said probably!!
I have had enough as I thought I would rather buy my own Nanocom than pay a garage to diagnose. Now I am £150 down, car still broken and if I put it with someone now I will have to pay for diagnosis and repair. WELL AND TRULY HACKED OFF. DO NOT USED THIS JOKE OF A COMPANY!

I'd be at that address first thing in the morning if i was you. I know its to late now but its never a good thing when a company only has a mobile number for contact. Is there no one on here that would be willing to pop along to the address to see what they have available?

TD5 Diagnostics
Whitehill Park Industrial Estate,
Weobley,
Herefordshire
HR4 8QE

I called a business using the same postcode the other day, had not heard of them!

Its not looking good then.

It had made me really annoyed as this was supposed to be the best option. The website etc looked so convincing, I don't normally get conned like this. But I wanted my Disco sorted and was looking forward to having a gadget I could keep as long as I have the car!

if you paid with a credit card you should be covered.

It gets worse, was a bank transfer. I have been a complete idiot!

I normally warn people off this sort of thing!

Shows my order as processed now..

I presume you've contacted them by phone.
what is there excuse?

Goes straight to answer phone and asks if I would like to send a text!! No I would not like to send a text!!!!!!!
My last email from them was on Tuesday when I contacted them saying I think I am out of pocket by £150.
They said they will test my unit in the morning and "probably" post by parcelforce 48!

Dave, I'm in exactly the same boat as you - order for a Nanocom placed on 1st September, payment transferred to their bank the same day, and then just a string of excuses about the boss being ill and how they can't supply me with what I ordered.

E-mails regularly go unanswered, and their phone number always goes straight to a recorded voice message. They have an account on Twitter, via which I've managed to get one response from one of their employees promising me a refund if I e-mailed my bank a/c number and sort code. I was also e-mailed last week by "Steve", the boss, saying how disappointed he was in his staff for not sorting my problem out while he was ill and again promising me a refund. Unsurprisingly, I'm still waiting for it.

The td5diagnostics.com domain is registered to a company calling themselves "Glowplug Holdings", with an address in Ross-on-Wye.

If nothing's been credited to my account by Monday, I'll be sending a letter by recorded delivery to both of the addresses I have for them, giving them a few more days to pay me back. If I still get no joy, I'll be filing a claim through the county court.

Hi, well, in a way I am glad I am not the only one!
If you could let me know the domain registered address I will do the same with some letters via recorded delivery.
Thanks for letting me know.

Just Googled glowplug holdings and came up with Landline man!
It's in the same area and guess what, his name is Steve, the same name as the guy I had the email from td5 diagnostics. And look there is a phone number!!!


LANDLINE MAN |TELEPHONE ENGINEER|GLOUCESTERSHIRE|ROSS-ON-WYE|HEREFORDSHIRE|MALVERN|BT FAULT REPAIR

The info below is a slightly different version to the one I found yesterday, and there's a phone number listed for Glowplug Holdings. Just tried it several times, and it rings very briefly and then goes dead straight away.

Domain Name: TD5DIAGNOSTICS.COM
Creation Date: 2011-02-04
Expiry Date: 2014-02-04
Nameserver: ns20.redbackinternet.net
Nameserver: ns19.redbackinternet.net
Registrant Name: GLOWPLUG HOLDINGS
Registrant Company: GLOWPLUG
Registrant Address: The Lodge
Registrant Address: Ross on Wye
Registrant Address: Herefordshire
Registrant Address: HR9 5SP
Registrant Address: GB
Administrative Name: GLOWPLUG HOLDINGS
Administrative Company: GLOWPLUG
Administrative Address: The Lodge
Administrative Address: Ross on Wye
Administrative Address: Herefordshire
Administrative Address: HR9 5SP
Administrative Address: GB
Administrative Email: [email protected]
Administrative Tel: +44.7765649470
Technical Name: Webfusion Limited
Technical Company: Webfusion Limited
Technical Address: 5 Roundwood Avenue
Technical Address: Stockley Park
Technical Address: Uxbridge
Technical Address: UB11 1FF
Technical Address: GB
Technical Email: [email protected]
Technical Tel: +44.8712309525

And it looks like Steve's surname is Powell.

I think you are right. He is on facebook as Steve Powell and also landline man!