Hello all, I'm Gez. We purchased a 2002 Freelander 2.0 TD Auto back in November 2010 which has been spot on until yesterday when we took it to an idiot mechanic for a service. We moved to Adelaide from the UK in November too, and Land Rover garages aren't around like they are in the UK, so we were limited with choice. The Freelander had a full service history, so we wanted to keep it up. It was booked in yesterday for new oil, filters, and a general check over.
At 11am the guy phoned me up and said he'd removed the air filter to clean, but when he came to pull it in to his garage to change the oil, it wouldn't start. He said that he'd moved the injector wires to access the air filter? But he couldn't think what else it would be, so he was going to get an auto electrician to come and look at it. I thought he was ringing to apologise that we wouldn't be getting it back for the time he said he'd be done. Anyway, 3 hours later he phoned back and said his electrician had gone all through the car and decided that it was the diesel pump that was faulty? He wanted over a thousand dollars to replace the pump, and $270.00 for his time spent on it! The car has never missed a beat in us owning it for 6 months and ran perfect until he got his hands on it.
He said that he tapped the pump and it started working again, but could go at any minute, so did we want it replacing? He still hadn't done the service either. When I got my breath back, and told him that the car was fine before it went to him, he got shirty and said pay $220.00 and re book it for the service. I was at work, so my wife walked round to the garage for an explanation, he became very aggresive and told her to **** off with the car, the key was in the ignition so she jumped in and drove off very shaken up.
Now the car has no power, and changes gear very poorly, the power drops in and out, which is really frustrating. This is our first Land Rover, and I don't know my way around the engine very much, but I do have a basic understanding of things under there. Obviously we won't be going back to the moron over it, so I hope you guys can throw some ideas as to what it might be, and what I can try out myself.
Sorry if I've gone on a bit. I would appreciate any help at all.
Regards, Gez
At 11am the guy phoned me up and said he'd removed the air filter to clean, but when he came to pull it in to his garage to change the oil, it wouldn't start. He said that he'd moved the injector wires to access the air filter? But he couldn't think what else it would be, so he was going to get an auto electrician to come and look at it. I thought he was ringing to apologise that we wouldn't be getting it back for the time he said he'd be done. Anyway, 3 hours later he phoned back and said his electrician had gone all through the car and decided that it was the diesel pump that was faulty? He wanted over a thousand dollars to replace the pump, and $270.00 for his time spent on it! The car has never missed a beat in us owning it for 6 months and ran perfect until he got his hands on it.
He said that he tapped the pump and it started working again, but could go at any minute, so did we want it replacing? He still hadn't done the service either. When I got my breath back, and told him that the car was fine before it went to him, he got shirty and said pay $220.00 and re book it for the service. I was at work, so my wife walked round to the garage for an explanation, he became very aggresive and told her to **** off with the car, the key was in the ignition so she jumped in and drove off very shaken up.
Now the car has no power, and changes gear very poorly, the power drops in and out, which is really frustrating. This is our first Land Rover, and I don't know my way around the engine very much, but I do have a basic understanding of things under there. Obviously we won't be going back to the moron over it, so I hope you guys can throw some ideas as to what it might be, and what I can try out myself.
Sorry if I've gone on a bit. I would appreciate any help at all.
Regards, Gez