transmission slip

I have a fairly expensive problem and any advice would be appreciated. Last week my 2007 Freelander Hse (automatic) came up with warning messages of transmission fault not all gears available. This was following an HDC warning several weeks before which was fixed by a simple plug in and clearing of the faults which drastically improved the performance. Currently the car has very rough gear changes and from cold doesn't always find gears. It also loses power whilst driving so if you put your foot on the accelerator nothing happens for 10 seconds. The garage did a software download which hasn't fixed the problem and say the torque convertor may be at fault and hence need to strip the gear box to fix it. Very expensive!

To add to the issue I read on this forum about the safety recall Q106 which was a software download for transmission slip / flare which was advised in August 2010 but I hadn't been contacted about. I am currently having a disagreement with Landrover as to why i wasn't contacted and if I had been would the download have prevented the breakdown.

So my queries are
1. Is £2k about the right price for fixing the torque convertor? It's with a Landrover specialist not a deaership
2. Is there any way to prove the download would have prevented the breakdown?
3. Has anyone had similar problems?
4. Should I expect any type of guarantee or warranty on the work?

All advice would be great as this is getting expensive between hire cars, cancelled trips to Ireland and garage bills.

Have you spoken to Land Rover Customer Services or just the dealers? If you haven't, contact customer services direct and raise a case with them, even though the car is out of warranty they may well make a contributuon to the repair but this contribution gets smaller as the vehicle gets older so get on to them quick!!

Hi Markyzs - thanks for your reply. I have been onto Landrover and they are being rather helpful and don't seem to be protecting the dealership who didn't contact me which I was surprised about. They are currently investigating why I hadn't been contacted but I'm not sure what they have in mind once they find the answer they are looking for.

Leave it with them....you may be surprised Depending on what they say you can use the 'major and fundamental part of the vehicle that is required for it to be used for the said purpose' line about the whole car being fit for purpose at less than four years old etc etc

thanks markyzs - I'll try that today.