Poor starting

On or around Sun, 27 Feb 2005 23:40:01 +0000, dave <[email protected]>
enlightened us thusly:

>On Sat, 26 Feb 2005 19:11:15 -0000, "Marc Draper"
><[email protected]> wrote:
>
>>Richard,
>>
>>Don't worry about being the cheapest !
>>
>>Maintain your up to date product knowledge and good customer service, That
>>is much more important.
>
>
>i beg to differ, i`m in a landrover club or two and a good percentage
>of owners are running their landies on a budget, not everyone can
>afford to buy the dearest in the hope there the best. Sometimes the
>cheapest are just as good.And give the choice to these owners then
>finances dictate which they should buy. So i believe a good stockist
>should stock at least one of each, and give us the consumer the
>choice.
>
>i personally havent had a bad deal from paddocks yet, but i`ll always
>give a smaller competitive company a go too.

I've had silly problems with paddock, but mostly they were my fault. They
did once have the sarong part on the parts list, but they remedied it and
sent the replacement FOC and refunded the difference in price, so not bad.

Had a cheapo damper from them that didn't feel quite up to scratch, but it
works well enough and it was only about 10 quid.

--
Austin Shackles. www.ddol-las.fsnet.co.uk my opinions are just that
"Would to God that we might spend a single day really well!"
Thomas À Kempis (1380 - 1471) Imitation of Christ, I.xxiii.

In message <[email protected]>
dave <[email protected]> wrote:

> On Sat, 26 Feb 2005 19:11:15 -0000, "Marc Draper"
> <[email protected]> wrote:
>
> >Richard,
> >
> >Don't worry about being the cheapest !
> >
> >Maintain your up to date product knowledge and good customer service, That
> >is much more important.
>
>
> i beg to differ, i`m in a landrover club or two and a good percentage
> of owners are running their landies on a budget, not everyone can
> afford to buy the dearest in the hope there the best. Sometimes the
> cheapest are just as good.And give the choice to these owners then
> finances dictate which they should buy. So i believe a good stockist
> should stock at least one of each, and give us the consumer the
> choice.
>

I couldn't agree more... cheapest is not always best, but then
sometimes cheapest may mean the difference between having and not
having. Our policy is to always try to offer two, or sometimes
three "grades" of part so that customers have the choice. Clearly
some shops just offer only the cheapest so as to get the customers
"through the door".


> i personally havent had a bad deal from paddocks yet, but i`ll always
> give a smaller competitive company a go too.
>
>
> ok, ill get my coat now,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
>
>
>
> andy

Richard

--
www.beamends-lrspares.co.uk [email protected]
Running a business in a Microsoft free environment - it can be done
Powered by Risc-OS - you won't get a virus from us!!
Helping keep Land Rovers on and off the road to annoy the Lib Dems

In message <[email protected]>
"Keith" <[email protected]> wrote:

> OK, OK. Sorry Richard, didn't mean to start a war ). I must admit I only
> checked Paddocks as I drive passed the place every week. You appear to the
> best value at the moment. Any idea why some places are quoting £13/£14 each
> for them, are they gold plated???
>
> Keith
>
>
I suppose people are free to chrage what they want, market
forces and all that stuff....

Richard
--
www.beamends-lrspares.co.uk [email protected]
Running a business in a Microsoft free environment - it can be done
Powered by Risc-OS - you won't get a virus from us!!
Helping keep Land Rovers on and off the road to annoy the Lib Dems

>I couldn't agree more... cheapest is not always best, but then
>sometimes cheapest may mean the difference between having and not
>having. Our policy is to always try to offer two, or sometimes
>three "grades" of part so that customers have the choice. Clearly
>some shops just offer only the cheapest so as to get the customers
>"through the door".
>

well said that man......

once i get my engine in and modify the bulkhead a bit ill be needing
the inevitable series spares on a weekly basis, so whats your sites
addy?

andy

On or around Mon, 28 Feb 2005 07:31:29 +0000, Austin Shackles
<[email protected]> enlightened us thusly:

>
>I've had silly problems with paddock, but mostly they were my fault. They
>did once have the sarong part on the parts list, but they remedied it and

sarong? bloody spellchecker. should've been "wrong".

>sent the replacement FOC and refunded the difference in price, so not bad.
>
>Had a cheapo damper from them that didn't feel quite up to scratch, but it
>works well enough and it was only about 10 quid.

--
Austin Shackles. www.ddol-las.fsnet.co.uk my opinions are just that
Once, when the secrets of science were the jealously guarded property of
a small priesthood, the common man had no hope of mastering their arcane
complexities. Years of study in musty classrooms were prerequisite to
obtaining even a dim, incoherent knowledge of science.
Today, all that has changed: a dim, incoherent knowledge of science is
available to anyone. - Tom Weller, Science Made Stupid, 1986

In message <[email protected]>
dave <[email protected]> wrote:

>
> >I couldn't agree more... cheapest is not always best, but then
> >sometimes cheapest may mean the difference between having and not
> >having. Our policy is to always try to offer two, or sometimes
> >three "grades" of part so that customers have the choice. Clearly
> >some shops just offer only the cheapest so as to get the customers
> >"through the door".
> >
>
> well said that man......
>
> once i get my engine in and modify the bulkhead a bit ill be needing
> the inevitable series spares on a weekly basis, so whats your sites
> addy?
>
> andy
>

It's the one below ;-)

Richard

--
www.beamends-lrspares.co.uk [email protected]
Running a business in a Microsoft free environment - it can be done
Powered by Risc-OS - you won't get a virus from us!!
Helping keep Land Rovers on and off the road to annoy the Lib Dems

So Austin Shackles was, like

>> They did once have the sarong part on the parts list, but they
>> remedied it and
>
> sarong? bloody spellchecker. should've been "wrong".

I preferred the original.

--

Rich

Pas d'elle yeux Rhone que nous

"dave" <[email protected]> wrote in message
news:[email protected]...
> On Sat, 26 Feb 2005 19:11:15 -0000, "Marc Draper"
> <[email protected]> wrote:
>
> >Richard,
> >
> >Don't worry about being the cheapest !
> >
> >Maintain your up to date product knowledge and good customer service,
That
> >is much more important.
>
>
> i beg to differ, i`m in a landrover club or two and a good percentage
> of owners are running their landies on a budget, not everyone can
> afford to buy the dearest in the hope there the best.


That is not what I said!

I told Richard not to worry about being the cheapest.

Richard is always willing to offer good advice to the news group. But their
is no point in trying to get into a price war for the sake of it. The likes
of paddock and craddock are selling some of there stuff at stupid money.
look at the price of their CVJ's !!! My local small motor factor is alot
more expensive than the big frims, but he makes a good living because he
holds good stock and his staff are knowledgeable and efficient. The customer
sevice is ten times better then the other firms.

I never said that because a part is more expensive it is better!

But certain makes are better then others.

As stated on another thread I offer mainly genuine parts to my customers,
most of which have vehicles that are under 10 years old. But I also offer a
carefully selected range or cheaper parts for those who don't want to or
can't pay for genuine.

After 14 years of business I seen some really bad pattern parts and no not
to touch them. That Includes nasty heater plugs that don't last five
minutes.