M
Mother
Guest
.... of having your home address and telephone number in all of the
Land Rover comics.
Not to mention being open and accessible to all of your members - even
providing a sympathetic ear at 11.45pm on a Sunday night when the poor
darlings haven't had 48 hour delivery service of their spare parts
(not that spares is anything to do with me, but not to worry, eh?).
The pleasure of fielding calls for all committee members when they're
on holiday is a sheer delight, as is being constantly on-call to help
members with their technical and mechanical problems.
Many people could be mistaken for thinking that 'doing what you were
elected to do', i.e., running the "Membership Office" - sending out
700 renewals each year, processing the returns and payments, sending
reminders, sending out renewed members' membership cards, processing
100+ new members each year, stuffing envelopes and new membership
packs - simply isn't good enough. Quite right too IMO.
Such euphoria cannot, surely, be topped?
Well yes, it can...
Our Spare Parts chap works seriously long hours, frightening shift
patterns even by Victorian standards, and devotes what little spare
time he has left to enjoying his vehicles and serving our club and
members. Every now and then though, we have to let him go on holiday,
not to mention running his "life". At these times he doesn't do
'providing spares'. I know, outrageous isn't it!
Still, we can always call Martyn can't we? If we haven't got the
service we think we deserve, simply call Martyn and have a rant!
Generally I will - as I said above, lend a sympathetic ear and try to
gently remind members that this is a voluntary club, run by volunteers
in their valuable free time. Most often this is quite fine for most
members, however, once in a while ('once' in this case, means
increasingly more frequent) someone really has to have a 'pop'.
Well, today was one of those 'onces', and I lost my temper BIG TIME.
http://www.101fc.net/rant.mp3
The first couple of minutes of the call were not recorded - this
doesn't matter as I didn't do any talking anyway. The rest of the
recording will give an impression of how it started...
The joy, oh the joy...
Land Rover comics.
Not to mention being open and accessible to all of your members - even
providing a sympathetic ear at 11.45pm on a Sunday night when the poor
darlings haven't had 48 hour delivery service of their spare parts
(not that spares is anything to do with me, but not to worry, eh?).
The pleasure of fielding calls for all committee members when they're
on holiday is a sheer delight, as is being constantly on-call to help
members with their technical and mechanical problems.
Many people could be mistaken for thinking that 'doing what you were
elected to do', i.e., running the "Membership Office" - sending out
700 renewals each year, processing the returns and payments, sending
reminders, sending out renewed members' membership cards, processing
100+ new members each year, stuffing envelopes and new membership
packs - simply isn't good enough. Quite right too IMO.
Such euphoria cannot, surely, be topped?
Well yes, it can...
Our Spare Parts chap works seriously long hours, frightening shift
patterns even by Victorian standards, and devotes what little spare
time he has left to enjoying his vehicles and serving our club and
members. Every now and then though, we have to let him go on holiday,
not to mention running his "life". At these times he doesn't do
'providing spares'. I know, outrageous isn't it!
Still, we can always call Martyn can't we? If we haven't got the
service we think we deserve, simply call Martyn and have a rant!
Generally I will - as I said above, lend a sympathetic ear and try to
gently remind members that this is a voluntary club, run by volunteers
in their valuable free time. Most often this is quite fine for most
members, however, once in a while ('once' in this case, means
increasingly more frequent) someone really has to have a 'pop'.
Well, today was one of those 'onces', and I lost my temper BIG TIME.
http://www.101fc.net/rant.mp3
The first couple of minutes of the call were not recorded - this
doesn't matter as I didn't do any talking anyway. The rest of the
recording will give an impression of how it started...
The joy, oh the joy...
