LR website boo-boo

K

Kieran Turner

Guest

• Oct 25, 2005

• #1

I was reading the blogs on www.austin-rover.co.uk and found a rant about how
Land Rover don't mention BL in their "heritage" info on their website.

So - you can tell I have too much time on my hands - I wandered over to look
at the LR website.

And in the section on the original series 1 Discovery on the "Discovery
heritage" page (
http://www.landrover.com/gb/en/Company/Heritage/Heritage_Discovery.htm ), I
found this:

> Discovery launched with advanced technologies such as permanent 4x4
> and the legendary Hill Descent Control included as standard

It's not just me, is it? Surely that bit about HDC is completely wrong.

But incredibly, there doesn't appear to be any way to email LR anywhere on
their entire website. And I hold out very little hope of anybody giving a
damn if I phone them, so the error will remain unless they happen to be
reading this NG...

 

T

Tim Guy

Guest

• Oct 25, 2005

• #2

You could try the old [email protected]

You never know.


"Kieran Turner" <[email protected]> wrote in message
news:[email protected]...
>I was reading the blogs on www.austin-rover.co.uk and found a rant about
>how Land Rover don't mention BL in their "heritage" info on their website.
>
> So - you can tell I have too much time on my hands - I wandered over to
> look at the LR website.
>
> And in the section on the original series 1 Discovery on the "Discovery
> heritage" page (
> http://www.landrover.com/gb/en/Company/Heritage/Heritage_Discovery.htm ),
> I found this:
>
>> Discovery launched with advanced technologies such as permanent 4x4
>> and the legendary Hill Descent Control included as standard
>
> It's not just me, is it? Surely that bit about HDC is completely wrong.
>
> But incredibly, there doesn't appear to be any way to email LR anywhere on
> their entire website. And I hold out very little hope of anybody giving a
> damn if I phone them, so the error will remain unless they happen to be
> reading this NG...
>

 

N

Neil Brownlee

Guest

• Oct 25, 2005

• #3

Hello, Kieran!

Read it again ... they are talking about the TD5 Tempest incarnation.....


--
Neil

 

N

Neil Brownlee

Guest

• Oct 25, 2005

• #4

.....but then again .... it's badly written! Complain! ;-)

--
Neil

 

L

Lee_D

Guest

• Oct 25, 2005

• #5

During stardate Tue, 25 Oct 2005 15:43:27 +0100, "Kieran Turner"
<[email protected]> uttered the imortal words:

>I was reading the blogs on www.austin-rover.co.uk and found a rant about how
>Land Rover don't mention BL in their "heritage" info on their website.
>
>So - you can tell I have too much time on my hands - I wandered over to look
>at the LR website.
>
>And in the section on the original series 1 Discovery on the "Discovery
>heritage" page (
>http://www.landrover.com/gb/en/Company/Heritage/Heritage_Discovery.htm ), I
>found this:
>
>> Discovery launched with advanced technologies such as permanent 4x4
>> and the legendary Hill Descent Control included as standard
>
>It's not just me, is it? Surely that bit about HDC is completely wrong.
>
>But incredibly, there doesn't appear to be any way to email LR anywhere on
>their entire website. And I hold out very little hope of anybody giving a
>damn if I phone them, so the error will remain unless they happen to be
>reading this NG...
>

If they ain't got communications they aint got jack. There will no
doubt be some bleating in years to come when it's another Marque to
bite the dust. Landrover couldn't afford the staff to deal with all
the complaints that an email address would spawn. Would put the spam
to shame.

Besides , they may actually begin to listen to customers and start
producing cars which are reliable , attractive to the eye and deveople
with what the end user wants rather than what gimicks will sell them
to the Corporate business executives who are about the only people who
can afford one new... and long may they continue to take the
deprictaion too.... Blessed are the Exec's!

Lee D
--
"I'm all in favor of keeping dangerous weapons out of the hands of fools. Let's start with typewriters."
- Frank Lloyd Wright (1868-1959)

www.lrproject.com
'76 101 Camper
'64 88" IIa V8 Auto
'97 Disco ES Auto LPG'd
'01 Laguna

 

M

Mother

Guest

• Oct 25, 2005

• #6

On Tue, 25 Oct 2005 15:43:27 +0100, "Kieran Turner"
<[email protected]> wrote:

>But incredibly, there doesn't appear to be any way to email LR anywhere on
>their entire website.

That's how it was designed. I and at least one other person
hereabouts have the full Land Rover Management Directory which gives
Direct Dial numbers and valid email addreses.


--
"We have gone from a world of concentrated knowledge and wisdom to one
of distributed ignorance. And we know and understand less while being
increasingly capable." Prof. Peter Cochrane, formerly of BT Labs
In memory of Brian {Hamilton Kelly} who logged off 15th September 2005

 

O

Oily

Guest

• Oct 25, 2005

• #7

> But incredibly, there doesn't appear to be any way to email LR anywhere on
> their entire website. And I hold out very little hope of anybody giving a
> damn if I phone them, so the error will remain unless they happen to be
> reading this NG...
>
>

Amazing, rang them this morning on a contact number from the web site with a
question on a superceded part. Within three rings someone picked up the
phone.
He didn't know the answer to my query, took my phone number, said he would
ask and then ring me back But I'm still waiting :-(

Martin

 

B

beamendsltd

Guest

• Oct 26, 2005

• #8

In message <[email protected]>
Mother <"@ {mother} @"@101fc.net> wrote:

> On Tue, 25 Oct 2005 15:43:27 +0100, "Kieran Turner"
> <[email protected]> wrote:
>
> >But incredibly, there doesn't appear to be any way to email LR anywhere on
> >their entire website.
>
> That's how it was designed.

Hardly something to shout about. The very abscence of a mail link
speaks volumes about the company's attitude to customers!

> I and at least one other person
> hereabouts have the full Land Rover Management Directory which gives
> Direct Dial numbers and valid email addreses.
>
>

I've got a quite a lot too - guess where some of them get their
parts/accessories from

Richard

--
www.beamends-lrspares.co.uk [email protected]
Running a business in a Microsoft free environment - it can be done
Powered by Risc-OS - you won't get a virus from us!!
Boycott the Yorkshire Dales - No Play, No Pay

 

M

Mother

Guest

• Oct 26, 2005

• #9

On Wed, 26 Oct 2005 07:58:52 +0000 (UTC), beamendsltd
<[email protected]> wrote:

>> That's how it was designed.
>
>Hardly something to shout about. The very abscence of a mail link
>speaks volumes about the company's attitude to customers!

It was / is seen as an advertising tool, not a communications tool :-(

>> I and at least one other person
>> hereabouts have the full Land Rover Management Directory which gives
>> Direct Dial numbers and valid email addreses.
>
>I've got a quite a lot too - guess where some of them get their
>parts/accessories from

The directory is available (alright, not by direct link) on the
website


--
"We have gone from a world of concentrated knowledge and wisdom to one
of distributed ignorance. And we know and understand less while being
increasingly capable." Prof. Peter Cochrane, formerly of BT Labs
In memory of Brian {Hamilton Kelly} who logged off 15th September 2005

 

T

Tim Hobbs

Guest

• Oct 26, 2005

• #10

On Wed, 26 Oct 2005 09:48:31 +0100, Mother <"@ {mother} @"@101fc.net>
wrote:

>On Wed, 26 Oct 2005 07:58:52 +0000 (UTC), beamendsltd
><[email protected]> wrote:
>
>>> That's how it was designed.
>>
>>Hardly something to shout about. The very abscence of a mail link
>>speaks volumes about the company's attitude to customers!
>
>It was / is seen as an advertising tool, not a communications tool :-(
>
>>> I and at least one other person
>>> hereabouts have the full Land Rover Management Directory which gives
>>> Direct Dial numbers and valid email addreses.
>>
>>I've got a quite a lot too - guess where some of them get their
>>parts/accessories from
>
>The directory is available (alright, not by direct link) on the
>website

The corporate comms department is actually pretty fast and friendly.
When I wanted permission for a release it only took a few hours to
find someone who said "yes".

The people who said "no" didn't say it in writing...


--

Tim Hobbs

'58 Series 2 88" aka "Stig"
'03 Volvo V70