Is this group moderated?

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But what abour the original question posed by "whitelee"....

Is this group moderated?

And yes, NTL are a pain in the neck, but on the whole I really don't think
they are a great deal worse than most others. That's computers for you.

Les


 
"Fentoozler" <nospam@nospam> wrote in message
news:[email protected]...

> Mother is right, NTL are beyond ****e. One of the hardest things I ever
> tried to do was actually LEAVE NTL, emails weren't answered, automated
> phone lines went dead, promised callbacks weren't called back. I had to
> cancell my DD in the end, that got the bastards talking to me. I will
> never use any of their products ever again, the company deserves to
> collapse and take all of the incompetant ****ers it employs with them.


Same here but even cancelling the direct debits caused a string of bad
debtor letters.

I found it useful to post my experience in their own newsgroups. I called
them again and advised them fully of my actions (I would have to - they
wouldn't be able to read posts on their own servers! Partially because the
news servers were ****e and partly because they hadn't a clue what a
newsgroup was) I then found that people became extremely helpful knowing my
conversations would be recorded, placed on the web and a full write-up with
there name included updated on the thread in the group...amazing turn around
in customer experience and I got a refund of broadband subscriptions for
the six months I'd had problems. Utterly amazing change in approach.

Lee D


 
Dadio wrote:

> But what abour the original question posed by "whitelee"....
>
> Is this group moderated?
>


No, the vast bulk of Usenet is "policed" by the Internet providers and
the Acceptable use Policies (AUP), which indicate that you can be kicked
out of your ISP, if you violate the charter of a Usenet group.

The denizens of each NG will take it upon themselves to report
violations of the AUP and charted to the ISP, for them to take action.

Hence as I have said before, we are ALL moderators !!

Steve
 
On Tue, 23 Aug 2005 09:53:39 +0100, Steve Taylor
<[email protected]> wrote:

>No, the vast bulk of Usenet is "policed" by the Internet providers and
>the Acceptable use Policies (AUP), which indicate that you can be kicked
>out of your ISP, if you violate the charter of a Usenet group.
>
>The denizens of each NG will take it upon themselves to report
>violations of the AUP and charted to the ISP, for them to take action.
>
>Hence as I have said before, we are ALL moderators !!


And the reality is that the majority of ISPs will simply DEL any AUP
notifications regarding usenet 'abuse' unless it is libelous or
contains illegal binaries. I can't ever recall someone being TOS'd
due to breaking a charter - sadly.

 
Mother wrote:
> And the reality is that the majority of ISPs will simply DEL any AUP
> notifications regarding usenet 'abuse' unless it is libelous or
> contains illegal binaries.


<sigh> Ain't that the truth.

Steve
 
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