Help needed

This site contains affiliate links for which LandyZone may be compensated if you make a purchase.
gold rover said:
Don't think. Know!
Welcome. If you're going yo argue with JLR about this, you need to know every little detail. If you say to them or anyone else , "I think", they have you for breakfast, spit you out and then have you for lunch.
Make sure your dad didn't miss a service request. Don't know about the newer ones, but on my L322 , you have to be quick to see the service due message.
Iam sure someone else posted something similar a couple of years ago. Maybe have a search see if they posted the outcome.
Good luck whichever way you go with it.
Click to expand...
Thanks I appreciate the advice
 
reallyupthecreek said:
Help needed



My father purchased a RR Sport from new in Jan 2018. The car first prompted him for a service in Jan 2021. He then had the RR serviced at his local garage at the end of that month [the closest official Land Rover garage is over 40m away].



I purchased the car from my father July 2021. The following month the car was suffering from intermittent power loss in drive and in reverse [the car would judder and then stall]. I took it to an official LR garage in September 2021 and they diagnosed the issue was stemming from a solenoid, replaced it and said the issue was resolved. A few weeks later the issue returned but I didn’t notify the garage until Christmas time - the reason being it was only an intermittent issue so wasn’t occurring every day and these were a very very busy few months for me travelling with work and I couldn’t be without my car. A few days ago I booked it in with the same LR garage for them to take another look at the issue but on Monday I broke down on the M1. The dash said “engine oil critically low” and then the car konked out with no power at all and died completely. There were no warning lights before this and the car has recently had its MOT [the next service was due 17 Jan 2022]. The car has honestly been well looked after. If something needed doing it was done.



I had the RR towed back to the garage and they are now telling me the engine has seized up, its £15,000 min to replace and there is no option of goodwill due to lack of history in brand and incomplete service records. I spoke with my father again and he is certain the car never asked him for a service prior to Jan 2021. I also spoke with the garage who serviced it and he said they use all parts etc they should use for Land Rovers…



What do I do? Thank you.
Click to expand...

hi

also sorry to hear of the issues , may i ask please what part did they change please , should be on ur invoice , plus part number may also be there , so we can then see if engine oil needed to be to be drained to change this solenoid

unfortunately if going by other people that have had issues with there engines JLR rarely offer a discount on a new engine , but would be good to at least see what part was changed please

Can u remember what the intermittent issue came up on the dashboard before the oil critically low plse , plus if u get a code reader your be able to see all the faults that are stored into the engines ecu

also hope that helps a little
 
I agree with all the comments about the need to go legal and with full + documented information, but if you give up on that, your local garage should be able to sort this out for under £5k, never mind the £15k you have been quoted.
Modern engines are not supposed to use any oil between services, but from my experience a turbocharger can suddenly use oil, and quickly, if the seals wear. Then you are relying on electrical level alerts.
 
Last edited:
You must log in or register to reply here.

Similar threads

norseman
Classic cut out
Replies
19
Views
1K
Mark Piercy
Mark Piercy
GFH-Rover
Critical Help with Alarm/Immobilizer
Replies
18
Views
2K
brianp38dse
brianp38dse
K
Cold start limp mode
Replies
1
Views
619
Mark Piercy
Mark Piercy
T
L322 Gearbox shifting problems
Replies
10
Views
895
TrustyBib
T
D
Clutch Replacement
Replies
16
Views
629
Anaconda
A
Back
Top