I've had this SAME problem, with the white screen and same volume level since i got the car a few months ago for my sixteenth birthday(2002 Range Rover HSE(P38)) I I figured i'd just replace the head unit, which i was finally able to do(do it yourself, it takes 20 minutes tops, the only thing you need is a flat peice of metal with a hook end, i filled down a knife with a rotary kit, to slide into the slots and pull it out then replug. All the shops will tel you its at least $60.00 or more to do it, and that it will take an hour) Any way, i just replaced the factory Alpine head with another Factory Alpine head unit, i can now tune the base, treb, fade, etc... but i still can't turn up or down the volume until the car and NAV computuer are off, then i canturn on the stereo only, and the volume works, but as soon as i twist the key, the front speakers seem to cut out and the volume goes back to that same, lower volume. Would it work if i just Disconnected the NAV computer? i really dont want to spend $500 on a new one, If anyone knows where to find that disc that other seventeen year old was talking about that'd be great, maybe that'd work, but what's the best solution, im going to try to disconnect the NAV computer this afternoon and see if that works, if anyone has any other ideas, please let me know. PLEASE.