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I've tried both, the SIM works well in a mobile and another card gives the same negative result in the car slot, so I have to eliminate that, unfortunately.

When I bought my RR last year, it came without the phone handset, but there was the facility to slot in a SIM card (this is the pre-bluetooth set-up). All worked fine, and I could make and receive hands-free calls, but then quite suddenly it stopped working properly. You can re - insert the SIM...