english doctor
New Member
Has anyone had problems with the instructions for fitting a Van Aaken Smartbox?
Don't get me wrong, now its fitted it "does what it says on the tin", but when I opened the delivery package and took out the fitting instructions clearly labelled Range Rover 2.5 TDS the illustration was of the engine bay of a BMW 3 series. Surprisingly enough bits weren't where they said they were on the picture, and of course the air duct for the intercooler was right across where I was supposed to see the fuel pump.
When I phoned Van Aaken they were less than helpful, having established they hadn't got an agent near me in Tuscany. I got a very Italian answer in as much as they offered to have a technician explain it to me, but they were all out at lunch.
They eventually came back to me , and agreed maybe it would be a good idea to have a picture of a Range Rover engine bay on the instructions, but would have to wait until one came into their fitting bay. After a little discussion I was able to locate the neccesary plugs and fitted the smartbox.
As mine is an Italian vehicle the fuel consumption is in litres per 100km, so actually the lower the number the better, and today with the cruise control set at 130 kmph on the autostrada I was getting 5.0 litres to 100km ( which I work out as about 56mph.)
I just feel having stumped up a fair amount of cash it shouldn't be too difficult to produce the correct fitting instructions.
Don't get me wrong, now its fitted it "does what it says on the tin", but when I opened the delivery package and took out the fitting instructions clearly labelled Range Rover 2.5 TDS the illustration was of the engine bay of a BMW 3 series. Surprisingly enough bits weren't where they said they were on the picture, and of course the air duct for the intercooler was right across where I was supposed to see the fuel pump.
When I phoned Van Aaken they were less than helpful, having established they hadn't got an agent near me in Tuscany. I got a very Italian answer in as much as they offered to have a technician explain it to me, but they were all out at lunch.
They eventually came back to me , and agreed maybe it would be a good idea to have a picture of a Range Rover engine bay on the instructions, but would have to wait until one came into their fitting bay. After a little discussion I was able to locate the neccesary plugs and fitted the smartbox.
As mine is an Italian vehicle the fuel consumption is in litres per 100km, so actually the lower the number the better, and today with the cruise control set at 130 kmph on the autostrada I was getting 5.0 litres to 100km ( which I work out as about 56mph.)
I just feel having stumped up a fair amount of cash it shouldn't be too difficult to produce the correct fitting instructions.
