Dopey

Well-Known Member

• Jun 20, 2015

• #1

Software, I have a disk for the EAS, I know it work, because Saint put it on his laptop, I have been given a laptop, ad loaded according to the instructions, but when I open it into windows explorer, it looks like its encrypted, so I think its the laptop, is there a way to fined out and turn off encryption if it is that? thanks

 

Grrrrrr

Technician, Bodgit & Scarper Ltd

• Jun 20, 2015

• #2

Can you take a picture with your phone and put it up?

I think if you right-click the drive in Windows Explorer it will tell you if encryption is turned on. Windows 7 has it built in but I cannot remember the name they use. Bitlock, maybe?

 

Dopey

Well-Known Member

• Jun 20, 2015

• #3

OK give me 10

 

Dopey

Well-Known Member

• Jun 20, 2015

• #4

Jpg 3 is the one

 

Attachments

• 
  006.JPG

  53.1 KB · Views: 113
• 
  005.JPG

  60.1 KB · Views: 126
• 
  004.JPG

  75.1 KB · Views: 147
• 
  003.JPG

  104.7 KB · Views: 112

Dopey

Well-Known Member

• Jun 20, 2015

• #5

I right clicked like you say, I got a window up, looked in advanced, another window pops up, (advanced attributes) and the 2 coxes are not ticked, (compress contents & Encrypt contents)

 

Attachments

• 
  007.JPG

  71.7 KB · Views: 117

Grrrrrr

Technician, Bodgit & Scarper Ltd

• Jun 20, 2015

• #6

Weird. I don't think it is encrypted.

It thinks it is a Word document but encoding is different to what it was expecting and it cannot open it. What program are you using to open it? Might be a later version of Word than on your computer?

If you scan up or down the text from the top is there any normal text at all that might give away what type of document it is?

Could try copying it to your computer and then changing the file extension to .pdf or maybe .docx and seeing if it opens with that.

Can you e-mail it?

 

Grrrrrr

Technician, Bodgit & Scarper Ltd

• Jun 20, 2015

• #7

I assume that is Datatek's airbag replacement guide? Might be easier to get him to e-mail a copy!

 

Dopey

Well-Known Member

• Jun 20, 2015

• #8

Yea its his, the disk I know is fine as I said, its the laptop, somethings been changed, it says in the instructions to load adobe V4 but thats no longer available, I might load the next one up??

 

Dopey

Well-Known Member

• Jun 20, 2015

• #9

Loading 4.1

 

Grrrrrr

Technician, Bodgit & Scarper Ltd

• Jun 20, 2015

• #10

I think Adobe 4 is installed when you install RAVE?

Think Adobe Reader is up to XI now!

If it is a pdf and it is trying to open it in Word then that would do it.

 

Datatek

Well-Known Member

• Jun 20, 2015

• #11

Dopey said:

Software, I have a disk for the EAS, I know it work, because Saint put it on his laptop, I have been given a laptop, ad loaded according to the instructions, but when I open it into windows explorer, it looks like its encrypted, so I think its the laptop, is there a way to fined out and turn off encryption if it is that? thanks

Click to expand...

What are you trying to open Dopey? that's one of my discs, nothing is encrypted.
The EAS software requires windows net framework 2.1 or above which you can download free of charge from the Microsoft site.
RAVE comes with it's own embedded copy of adobe reader which you have to use, it does not affect any other version of Adobe you may have on your computer.
The airbag Replacement Guide is a Word document.

 

Dopey

Well-Known Member

• Jun 20, 2015

• #12

Got it running ok now, just need to try and put it on the hard drive... hate learning these things!! thanks for the help... may need more with the hard drive, I want to do it without using more software though

 

Dopey

Well-Known Member

• Jun 20, 2015

• #13

Datatek sorted thank m8

 

Datatek

Well-Known Member

• Jun 20, 2015

• #14

Dopey said:

Got it running ok now, just need to try and put it on the hard drive... hate learning these things!! thanks for the help... may need more with the hard drive, I want to do it without using more software though

Click to expand...

Just use Windows Explorer to copy the CD to the C drive.

 

Saint.V8

Dyed-in-the-wool 100% RR Junkie

Full Member

• Jun 20, 2015

• #15

looks like you are trying to open a .doc file in wordpad.....(XP version of wordpad I don't think can open the later.doc files) you'll need either Open Office (free), a file convertor or Microsoft office.

 

Datatek

Well-Known Member

• Jun 20, 2015

• #16

Word pad will not open the Airbag guide as it has embedded photo's, Open Office works fine. Microsoft are a PITA, I no longer use Word, Open Office is better IMO.