neilly said:

I always think it is sad when a little local garage does something like this regarding the Managers response, do they not understand that they are going to lose customers because of their response. OK , I understand that the customer is not always right, but their is a correct way to resolve a problem like this and build good customer relations.

Cheers

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LandyMan said:

I can't be arsed, already got a council fight on the go cus my kids school took my daughter on a school trip that I had stated on the slip that she couldn't go on

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gemsdad said:

ok,just a thought,good luck with the other though.

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LandyMan said:

thanks mate

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