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Read up on it now and stand by what I said.
Poppy is not satisfied with the service she received from flux and that's fair enough but it was an entirely avoidable scenario.
Just think Adrian flux are getting slagged off quite a bit here while the insurance company and 3rd party insurer aren't even named.
You stand by your original post after reading the whole thread?
Well... for starters you referred to Poppy as a he...
The name of the underwriters has been mentioned numerous times
Personally, i'm grateful of Poppy bringing her unfortunate situation to the attention of us all... I have now moved all my insurance away from A/F (which turns out to be cheaper too! Bonus!)