I haven't used the Small Claims Track for a while now, but it costs £100 to start the proceedings.
OK, if you win you get it back....
I think the company sounded a bit inexperienced but nevertheless polite and offering a free one really was...
Meh...sorry but you sound like a nightmare customer.
Fair enough initial lack of communication is poor but tell me if I've got this right.
On the 21st you were told delivery due on the 24th or you'd receive a refund.
The day after the 24th you...
Hello,
Jake here - Ashley, you're right, I didn't respond very quickly but I thought I'd share the conversation at it seems a little miss represented here. (of course confidential details hidden)