Glenbirnie
New Member
Ive driven Defenders for a few years with work and recently took the plunge and bought my own. 110 Td5 CSW 2004. I bought it from Stratstone in Buckinghamshire and they transported it up to me FOC. It arrived with a cracked windscreen which they paid to be replaced locally to me. Wipers stopped working 7 days after I bought (ive had it two weeks) and its in with my local dealership up here in Grampian. Turns out the wheel boxes! have siezed which has wrecked everything including the motor, cost to sort is £565. The Landrover warranty company have refused to cover it so Stratstone have paid my local dealership to do it.
You may think I shouldnt had to have paid for these things on such a new to me vehicle anyway and I agree. But this doesnt detract from the extremly professional and efficient customer service that Stratstone have provided me on an 8 year old vehicle.
Makes for a refreshing change over the years of ****e service and on more than one occasion blatant deception we have had with Arnold Clark. A company we will never ever go near again.
Thanks
You may think I shouldnt had to have paid for these things on such a new to me vehicle anyway and I agree. But this doesnt detract from the extremly professional and efficient customer service that Stratstone have provided me on an 8 year old vehicle.
Makes for a refreshing change over the years of ****e service and on more than one occasion blatant deception we have had with Arnold Clark. A company we will never ever go near again.
Thanks
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