There are 2 small springs in the handle....They can easily rust and snap....will normally work with just 1 spring, but may need removing and cleaning.... Remove door card (about 6 screws) Remove handle (3-4 small nuts, you will need to raise/lower window to get them all) remove handle from car and remove 2 small screws...Clean and squirt with WD and should work fine (mine did) If both springs gone you will probably have to find some but I got no sense from numpty at main stealers.