P38A Wrong parts orded

pete12345

Well-Known Member

Full Member

Posts

2,427

Location

Isle Sheppy

• Aug 23, 2020

• #1

Anyone know what the process is for returning parts to island 4x4 sent them an email and it saying email address not recognised ordered the wrong height sensors

 

Dippypud

Never Knowingly Understood

Full Member

Posts

68,353

Location

The Wooly Witch

• Aug 23, 2020

• #2

pete12345 said:

Anyone know what the process is for returning parts to island 4x4 sent them an email and it saying email address not recognised ordered the wrong height sensors

Click to expand...

Try 'phoning ...

 

Bix

Loading...

Full Member

Posts

3,685

Location

Yeovil

• Aug 23, 2020

• #3

I assume you emailed sales@? The email address should be included in your confirmation email. But their replies are always super slow. You might be better phoning.

 

gold rover

Well-Known Member

Posts

10,292

Location

dùthaich Dhè fèin

• Aug 23, 2020

• #4

pete12345 said:

Anyone know what the process is for returning parts to island 4x4 sent them an email and it saying email address not recognised ordered the wrong height sensors

Click to expand...

Don't know which email you have , but this is page showing returns process
https://www.island-4x4.co.uk/info_pages.php?pages_id=33
Also have you tried their contact form?
https://www.island-4x4.co.uk/contact_us.php


Oh and just to cover all bases try their sales@ address.

 

aj1954

Well-Known Member

Full Member

Posts

6,449

Location

SURREY

• Aug 23, 2020

• #5

I've noticed some emails, confirmation of order etc, you can't reply to.

 

oakey

Well-Known Member

Full Member

Posts

2,101

Location

Mull of Kintyre

• Aug 23, 2020

• #6

I have always had a fast ish response to emails to them
But never tried to return stuff

 

pete12345

Well-Known Member

Full Member

Posts

2,427

Location

Isle Sheppy

• Aug 23, 2020

• #7

Yer tried a few now and ordered more stuff so just asked for a return form on that aswell