poor customer service from rimmer bros !

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Ian jones

Well-Known Member
Posts
1,104
Location
north east england
Hello all , after ordering a part from rimmer bros on the net , that came pretty quick , no qualms on that , there was a advert enclosed for a freelander parts catalogue , so I ordered one , for my facelift , a week later it turned up , a b/w temp for up to the year 2000 model :eek:, so when I rang them up to explain the guy did not want to know , we dont do a catalouge for the freelander its out of print , so I said why send me the advert , what adverts this he said ,its out of print , I felt its , cause I owned a freelander he did not want to know :mad: I said forget it and hung up I was :mad: what a nob :mad:
 
I have orderd from rimmer bros changed canceled added to orders every time they have been very helpfull must be just you they have a problem with.
 
i have used rimmers many times for parts for my freelander,rover 45s and mg maestro...never had anything but top quality service.
 
Use Rimmers for my Freelander, ZT and MGB. Always found them brilliant.

Maybe the guy had a bad day - cut them some slack and try them again.
 
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