Paddocks - on vacation?

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Lexipain

New Member
Posts
4
Location
Reykjavik, Iceland
Hi everyone,

Anyone ordered something from Paddocks recently and not heard anything from them? Been trying to reach them via email and phone for almost 2 weeks and not a single reaction or reply. Order is still marked as proccessing.
 
Ordered a ball joint on line from them yesterday afternoon and it arrived at 9.30 this morning, so I'd say not on holiday
 
Ordered a clutch kit on Wednesday, for quick delivery. Got a confirmation email telling me that it's coming direct from the manufacturer. No idea when, and it's not here yet.

So they are there, but won't be hearing from me again.
 
This is indeed very weird. I still can't even get through to them on the phone. Ordered a roofrack and lots of other things that were specified as "Special order: 2-3days" and it's now been 17 days without a reply. I would be fine with this if it was stated to take that long but that's the first and last time I order from them.
 
Thy answered me about 90 minutes ago. Took my order number, confirmed outside supplier and asked if I had it yet? Said no, so they said they'd check and call me back. And they did, to tell me out of stock until October, so will refund.

Bit sloppy but definitely communicating well (now).
 
Thy answered me about 90 minutes ago. Took my order number, confirmed outside supplier and asked if I had it yet? Said no, so they said they'd check and call me back. And they did, to tell me out of stock until October, so will refund.

Bit sloppy but definitely communicating well (now).

I'm gonna try to reach them again, I've already called two times today and probably 10 times overall. They must not like me ;)
 
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