ANyone Got Customer Service Contact at Bosch??

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micko2602

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Newcastle upon Tyne
My battery has died on my P38 after 2 years and 2 months. I was under the impression the warranty was 3 years as its a Bosch but after phoning the place I bought it from they say it sonly 2 years, typical. I didnt get the warranty info when I bought it just a receipt.
Anyway, I want to contact Bosch directly as I belive there is still a case to claim for a new batery as it is not "fit for purpose". The last battery lasted 8 years and this one lasts 2 months out of warranty, and at £115 its not exactly cheap.
I've been on to their webiste but they obviously don't want anyone to contact them as they have no details for a Uk telephone number or an email address.
Just thought I'd see if anyone here had a contact address or number for them. Worth a try before shelling out anouther £100+ for a battery that might last 2 years.
 
not bosch batteries , but others stuff they have had collected from my workshop, repaired, ( i dint sent off the warrenty ) but they did it fer nawt then sent it back as good as new, they were good to deal with , ah spose a bettery is somethin that can be buggered up by over chargin etc, so they int too fussed, spose it would be different after 6 months
 
I'm unsure of how applicable the sale of goods act, consumer law etc is to a car battery, but 2yrs for a £100+ battery = rubbish.

Your contract is with the place you bought it from, if someone tried to fob me off with such an excuse, I would certainly confirm your warranty status with bosch and what the sale of goods act says about this item - then go back to them.

good luck,
jt
 
I contacted the place I bought it from and they said if they contacted Bosch they would just be told that it's out of warranty.
Just trying to get throught to Varta to see if they have a contact. I'll keep you posted.
 
Last edited:
Just spoken to Bosch.
They say that its 2 year warranty and the issue is with the place that sold it to me. When I was explaining that the batter was the large white commercial type, the woman said "white, thats an old one". I need to get the battery serial number to find out excatly how old the battery is that I bought, as it could have been lying in the warehouse for years before I bought it.
 
micko2602 said:
Just spoken to Bosch.
They say that its 2 year warranty and the issue is with the place that sold it to me. When I was explaining that the batter was the large white commercial type, the woman said "white, thats an old one". I need to get the battery serial number to find out excatly how old the battery is that I bought, as it could have been lying in the warehouse for years before I bought it.
Click to expand...


hope yer sort it out , i had similar prob with a digger battery , it wer a customer return that had been over cooked , then some warehouse monkey had put it back on the shelf at the agro merchants :rolleyes:

keep on to them till yer gerra result ;)
 
dropped me bosch 24v drill off a ladder and jammed the chuck, rang a "service center" who said if i took it round next day they'd sort it while i wait - for nowt

can't be bad
 
Sean said:
dropped me bosch 24v drill off a ladder and jammed the chuck, rang a "service center" who said if i took it round next day they'd sort it while i wait - for nowt

can't be bad
Click to expand...


yeah , i had a fair few things repaired thru bosch , most of wich they picked up at ther coat and returned as good as new , :) i think they were really helpfull and good to deal with , better than dewalt ! ,
 
micko2602 said:
My battery has died on my P38 after 2 years and 2 months. I was under the impression the warranty was 3 years as its a Bosch but after phoning the place I bought it from they say it sonly 2 years, typical. I didnt get the warranty info when I bought it just a receipt.
Anyway, I want to contact Bosch directly as I belive there is still a case to claim for a new batery as it is not "fit for purpose". The last battery lasted 8 years and this one lasts 2 months out of warranty, and at £115 its not exactly cheap.
I've been on to their webiste but they obviously don't want anyone to contact them as they have no details for a Uk telephone number or an email address.
Just thought I'd see if anyone here had a contact address or number for them. Worth a try before shelling out anouther £100+ for a battery that might last 2 years.
Click to expand...

Bosch direct is 01895878008, or i can contact them for you, i work for a Bosch agent.
You will have a 3 digit code embossed on the casing, that is the date code.
White is old, theyve been black/silver /blue for a while now
 
foss said:
Bosch direct is 01895878008, or i can contact them for you, i work for a Bosch agent.
You will have a 3 digit code embossed on the casing, that is the date code.
White is old, theyve been black/silver /blue for a while now
Click to expand...
Cheers Foss, I've been out and bought a new battery from my local motor spares shop, £75 with 2 year warranty, not sure what the make is but the spec is a bit better than the Bosch one.
 
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