There is a question mark next to the Mongoose Pro in Device Manager. Check in properties to see what it says.
Also have you fully removed pin 13? That's what caused me all sorts of issues when I first connected my RRS.
Does anybody have any experience with the above? SDD is not connecting to the server to download the as built files. I have used the patch that came with the clone cable. Would a different patch make a difference?
Thanks
UPDATE:
I went into...
New to using JLR SDD. Do I need to do anything else to download the as-built data and calibration files?
If I go to:
System utilities > Combined as-build and calibration file update
A pop up appears saying something like starting system service...