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  #1  
Old 2nd-October-2012, 11:27
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Join Date: Oct 2012
Posts: 3
Default Turbo problems in 3 brand new defenders

Hello, I purchased 4 x Defender 110 LWB Diesel 2.2 Hard Top TDCi in January. Since then 3 of them have had either their turbo hose split or the turbo itself break. I have contacted Landrover who are being less than helpful saying that they cannot predict what is going to go wrong. My response is that 1 is normal, 2 is unlucky and 3 means there is a problem!

I am not an expert in any way on cars let alone Landrovers themselves but I knew they were the workhorses of the industry and I cannot believe that you would have a similar problem in 3 brand new vehicles.

I would be so grateful for any advice or insight. Many thnaks.
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  #2  
Old 2nd-October-2012, 13:03
timtheenchanteruk's Avatar
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Join Date: Aug 2011
Location: Leeds
Posts: 3,724
Default Re: Turbo problems in 3 brand new defenders

just found this re the hoses.

Reference SSM43699
Models Defender
Title Defender Puma Diesel Turbo/ Intercooler hoses
Category Driveability
Last modified 15-Mar-2010 00:00:00
Symptom 614000 Lack/Loss of Power
Content
Issue: A customer may report a loss of power when the engine is under load that may be accompanied by the illumination of the MIL lamp. In addition the following fault codes may be stored in the Powertrain Control module (PCM):

P0299-00 Turbocharger/ Supercharger Underboost Condition
P006A-00 Mass Air Flow Correlation

Cause: The concern may occur due to an air leak on one of the Turbocharger or Intercooler hoses.

Action: Please ensure that the Turbocharger and Intercooler hoses are checked for any sign of degradation before continuing with further diagnosis and submit an ePQR with your findings.
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  #3  
Old 2nd-October-2012, 15:10
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Join Date: Oct 2012
Posts: 3
Default Re: Turbo problems in 3 brand new defenders

Thank you so much. Am I correct in that they have known about this since 15 March 2010 (it says last modified on the info you sent me) and yet are selling brand new vehicles without having made modifications to ensure this problem no longer happens??

We use our Defenders for our business and these issues have made us unable to operate which is why I am pursuing this with Landrover (and because I had planned to order another 4!)
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  #4  
Old 2nd-October-2012, 15:19
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Join Date: Aug 2012
Location: Land of the midnight sun
Posts: 19,043
Default Re: Turbo problems in 3 brand new defenders

they could of very well changed hose's at factory with out you knowing about it. They work with % of problems before a general recall. Or the are sourcing a different supplier for the hoses for a repair. If you got those 3 at the same time could explain it ordered and delivered , made in secession
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  #5  
Old 2nd-October-2012, 15:36
Mark L's Avatar
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Join Date: Nov 2010
Location: Tamworth - Staffs
Posts: 2,441
Default Re: Turbo problems in 3 brand new defenders

A friend at work brought a brand new 11 plate Defender back in 2011. (obviously) He never took it off road. Ever.
He sold it last week due to the following problems, all of which were seen to by the main dealer:

Faulty alarm after 800 miles. 2 visits before fixed.
New transfer box after 1500 miles.
Difficulty in selecting 2nd gear with "No fault found" at 2200 & 3800 miles.
Clutch changed at 8000 miles due to previous fault.
Gearbox playing up again - 11,000 & 11,700 miles. Different oils put in to see if problem cures. It didn't.
Rear diff 'rumbling' at 14,000 miles.

Vehicle sold in exasperation back to main dealer at 18,000 miles.
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  #6  
Old 2nd-October-2012, 15:48
strange_days's Avatar
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Join Date: Sep 2011
Location: Surrey
Posts: 2,409
Default Re: Turbo problems in 3 brand new defenders

good christ alive

this is a pretty poor showing
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  #7  
Old 2nd-October-2012, 16:21
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Join Date: Jul 2011
Location: towie hell
Posts: 1,453
Default Re: Turbo problems in 3 brand new defenders

One of my customers has a new 110, badly made as expected
What has nearly put him over the edge are the arrogant unhelpful main dealers refusing to take action(even causing damage to the vehicle on one occasion)
with the result that he has paid me to do the repairs as he loves it and wont give up with it
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Old 2nd-October-2012, 16:53
timtheenchanteruk's Avatar
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Location: Leeds
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Default Re: Turbo problems in 3 brand new defenders

Quote:
Originally Posted by pressbrake View Post
One of my customers has a new 110, badly made as expected
What has nearly put him over the edge are the arrogant unhelpful main dealers refusing to take action(even causing damage to the vehicle on one occasion)
with the result that he has paid me to do the repairs as he loves it and wont give up with it
I'd be interested to know if this behaviour was reserved for Defender buyers, and their "good side" is reserved for evoque drivers, or if their bad manners is spread across their customer base?
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  #9  
Old 2nd-October-2012, 17:06
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Join Date: Oct 2012
Posts: 3
Default Re: Turbo problems in 3 brand new defenders

Funnily enough the dealer who sold me the 4 defenders and to whom I went back to both to express my dismay at the turbo hose problems and request a quote for another 2 (what was I thinking?!) didn't want to help.
I can honestly say I have never been treated like that by a supplier. Landrover Head Office simply say they have rectified the problem and let's hope the 4th one doesn't break! Another query - is the actual turbo (rather than the hose0 something you would imagine service centres to have in stock? I'm not sure how commonly they need replacing but a 3 week wait for one seemed excessive.
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  #10  
Old 2nd-October-2012, 21:11
mick the builder's Avatar
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Location: Sligo,Wild West of Ireland but born and bred in London.
Posts: 724
Default Re: Turbo problems in 3 brand new defenders

Dear Helen,
gis a job?
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