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  #1  
Old 9th-July-2011, 20:11
Junior Member
 
Join Date: Apr 2011
Location: Scarborough, North Yorkshire
Posts: 20
Default John Craddock Buyer beware

i brought a Defender 110 Van side first registered in 1998 from john Craddock on the 21/4/11

the car was described as mecanicley sound both when i phoned up to enquire and in person when i collected it im no mechanic but i looked over the defender and the chassy and body looked sound other than that i took the word of the garage that it was an ok drive

on the way back from Cannock to my home in scarborough the drivers door lock failed so it would not keep the door shut so i phoned the next day and Craddocs agreed to send out a new lock mechanism which thay did and i had it fitted when going to check the oil etc under the bonnet i discoverd that the bonnet release did not work also during thease checks i found that the horn was not working the fog light and one of the tail lights where also dead i emaild the garadge reguarding the bonnet release and the fact that i did not expect in a few days so much would have gone wrong the reply i recived made me feel that John craddocks did not care about customer service at all

so i decided to use a local independent land rover specialist to fix the faults i had found while doing this i aske them to check over the land rover ready for its mot in august i got a bit of a shock when the list came back

drivers and passenger seatbelts damaged.
passenger catch ill adjusted.
all four track rod ends on steering dangerously worn.
front radius arm bushes worn.
rear damper bushes seriously worn.
rear propshaft uj worn.
front propshaft uj worn.
front damper bushes seriously worn.
steering damper bushes worn.
various brake pipes corroded.
rear dif seal leaking .
various engine oil leaks.
all 4 wheels have worn and ill adjusted bearings.
rear diff oil needs replacing.
rear brake discs and pads worn.
fuel tank leaking.
brake fluid discoloured.
auxilary drive belt worn.
ignition barrel sticking.


i think you will all agree that this is not a list of faults from a defender that 11 weeks ago was "mecanicley sound"

iv had the work done to get the car safe and back on the road this has involved fitting things like new seat belts, full new stearing box, rear dampers, all 8 wheel barings and ignition barrel

in now saving to have all the busings replaced with polly bushes and have been advised by the garadge to keep an eye on the oil level as its still got varius leaks and that the diffs are worn

so thats more stuff to add to my wish list


i know there will probubley be lots of replys to this saying how good the service at John Craddock is i know thats what i found when i searched befour going there to buy but i feel its important that i put this experiance on here

iv been in touch with trading standards who are unable to do anything official due to time elapsed and the fact that iv had the work done but are going to contact John Craddock about this

like i say im ready for the lists of good experiences but this has been mine and it might just save somebody else from being stung

i apologise for the spelling in this post but im extremely Dyslexic and its part of the deal
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  #2  
Old 9th-July-2011, 20:14
Sean's Avatar
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Join Date: Jun 2006
Location: Orkney
Posts: 19,328
Default Re: John Craddock Buyer beware

i bet that ''local independent land rover specialist'' loves people like you
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  #3  
Old 9th-July-2011, 20:15
nathan5346's Avatar
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Join Date: May 2009
Location: oldbury
Posts: 11,832
Default Re: John Craddock Buyer beware

Why didnt you speak to craddocks about your long list of faults if you wasnt happy?
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  #4  
Old 9th-July-2011, 20:15
nathan5346's Avatar
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Join Date: May 2009
Location: oldbury
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Default Re: John Craddock Buyer beware

Quote:
Originally Posted by Sean View Post
i bet that ''local independent land rover specialist'' loves people like you
Agreed
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  #5  
Old 9th-July-2011, 20:16
Sean's Avatar
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Location: Orkney
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Default Re: John Craddock Buyer beware

just out of curiosity how much money have you spent sorting that list out ?
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  #6  
Old 9th-July-2011, 20:19
[JP]'s Avatar
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Join Date: Mar 2009
Location: Newbury, Berks
Posts: 3,976
Default Re: John Craddock Buyer beware

and did you ask to see all the bits the landie specialist said were dangerous or in need of replacing?
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  #7  
Old 9th-July-2011, 20:19
nathan5346's Avatar
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Join Date: May 2009
Location: oldbury
Posts: 11,832
Default Re: John Craddock Buyer beware

Quote:
Originally Posted by Sean View Post
just out of curiosity how much money have you spent sorting that list out ?
Loads
Quote:
Originally Posted by [JP] View Post
and did you ask to see all the bits the landie specialist said were dangerous or in need of replacing?
No
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  #8  
Old 9th-July-2011, 20:20
Sirus's Avatar
Your all Banned except me
 
Join Date: Apr 2007
Location: The Country of Black
Posts: 22,200
Default Re: John Craddock Buyer beware

So let me get this straight. You bought a Landrover without looking it over.
I can understand with the dyslexic thing that you would find it hard to look up the word gullable too.
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  #9  
Old 9th-July-2011, 20:22
*minty*'s Avatar
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Join Date: Jan 2009
Location: Cotswolds
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Default Re: John Craddock Buyer beware

you should of given me a shout i would of come and looked at it for you
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  #10  
Old 9th-July-2011, 20:24
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Join Date: Mar 2007
Location: Near Dumfries, Scotland
Posts: 13,724
Default Re: John Craddock Buyer beware

Ah reckon that if ye took somebody that knew what to look for, then things might've been a little different.
Normally, most folks try and do a wee bit of research on the model / make of motor that they are buying.... just to get an idea of where to look and what to look out for.
If ye haven't owned a Defender before, then it'll be totally different to what you've been used to
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LZ
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