<xblackoutx@gmail.com> wrote in message
news:1161121195.591651.311300@b28g2000cwb.googlegr oups.com...

>I have a 2001 GMC Duramax truck that had the injectors fail and fill
> the motor with deisel fuel to the point where it was blowing out of the
> fill tube. The truck only has 80,000 miles on it.

<snipped>


If you handle this right, I suspect you can get an acceptable response and
action by GMC.

First, it's obvious by your post that you are upset and frustrated. That's
normal and understandable. Get it out of your system before taking further
action.

Then, document in writing everything that happened with dates, dealership
and names if you have them in a short, to the point letter. Forget about
the mechanic who told you about all the failures ... means nothing. Write
it all up as concisely and objectively as you can with your logical
conclusion that the faulty injector with a 200k mile warranty caused the
engine bearing failure. End the document by requesting: a) a new engine or:
b) for your engine to be rebuilt to new specifications, or: c) financial
reimbursment to have the engine replaced or rebuilt by a third party
facility. Request a response to your request within a reasonable time
frame, (two-three weeks). Indicate that a failure to respond will
unfortunately require you to turn the matter over to your attorney. Send the
letter by certified mail to all parties.

In any face to face meetings explain in a calm, non-threatening or
adversarial way that you feel the engine bearing failure was due to the
faulty injector and GMC's failure to replace or repair the engine is
unacceptable. Indicate that your position is non-negotiable. Be polite, but
firm and resolute.

Again, do this in a business-like, straightforward way without allowing your
emotional frustration to come to the surface. Don't take no for an answer,
but don't lose your cool.
Eventually they will realize that you are not just venting, but are very
serious, they will do something.

Been there, done that.

Eisboch